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About the Role

The Warehouse Specialist is responsible for overseeing daily warehouse operations, ensuring efficient inventory management, shipping, receiving, material handling, and product distribution. This role acts as the subject matter expert for warehouse operations and logistics, supporting various teams across Canada. The incumbent drives process improvements, maintains compliance, and optimizes operations through KPI management and continuous improvement.

Responsibilities

Oversee daily warehouse operations including receiving, inspection, storage, picking, packing, shipping, returns processing, and inventory control.
Perform basic warehouse maintenance duties and maintain records to ensure compliance with Health Canada GMP regulations.
Monitor facility conditions and report any issues.
Maintain inventory accuracy targets through cycle counts, physical inventories, reconciliation activities, and corrective action plans.
Investigate inventory variances and implement preventive measures to reduce recurring discrepancies.
Monitor slow-moving, obsolete, damaged, and excess inventory and recommend disposition strategies.
Maintain accurate inventory transactions within SAP and ensure all warehouse movements are processed in accordance with company procedures.
Identify and implement process improvements to enhance inventory accuracy, warehouse efficiency, space utilization, workflow effectiveness, and overall customer service performance.
Ensure compliance with Health Canada requirements, quality management standards, company policies, and applicable warehouse handling procedures for medical devices and regulated products.
Coordinate and oversee daily warehouse activities including receiving, storage, picking, packing, shipping, and inventory control.
Act as the primary point of contact for warehouse-related issues and operational escalations.
Support workload planning and prioritization to meet service level agreements and customer requirements.
Ensure timely and accurate processing of receipts, transfers, returns, adjustments, and shipments.
Support internal and external audits through accurate inventory records and warehouse documentation.
Collaborate with Service Operations, Procurement, Finance, Customer Care, and Sales teams to support business objectives and customer requirements.
Coordinate inventory availability and logistics support for field service engineers and customer projects.
Participate in Lean, Kaizen, and continuous improvement initiatives to enhance operational performance.
Provide guidance, training, and support to warehouse personnel on processes, systems, and best practices.
Assist management with onboarding and training of new employees.
Monitor inventory levels and anticipate supply needs based on usage patterns, upcoming projects, and forecasts.
Coordinate with suppliers and vendors to place orders, track deliveries, and ensure timely replenishment of stock.
Inspect incoming shipments for accuracy and quality, resolving discrepancies or issues as needed.
Collaborate with cross-functional teams, including procurement, logistics, and operations, to optimize inventory management processes and resolve supply chain issues.
Generate reports and analyze inventory data to identify trends, forecast future needs, and make recommendations for improvement.
Ensure facilities comply with local regulations, building codes and company policies.
Support safety inspections, audits, and corrective actions.
Other duties as assigned.

Requirements

Minimum 5-7 years of progressive warehouse, inventory control, logistics, or supply chain experience.
Minimum 2 years of experience operating in a highly regulated environment such as medical devices, pharmaceuticals, healthcare, or manufacturing preferred.
Proven experience in inventory management or related role, preferably in a healthcare or medical technology environment.
Proficiency in inventory management software and Microsoft Office suite (Excel, Word, Outlook).
Experience working with ERP systems such as SAP, Oracle, or similar inventory management platforms.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Effective communication skills with the ability to collaborate cross-functionally and build relationships with internal and external stakeholders.
Detail-oriented mindset with a commitment to accuracy and quality in all aspects of work.
Experience supporting process improvement initiatives and KPI-driven operations.
Demonstrated experience safely operating warehouse material handling equipment, including forklifts and pallet jacks.
Forklift certification is considered a strong asset.

Skills

Inventory management
Logistics
Supply chain management
SAP
Microsoft Office Suite (Excel, Word, Outlook)
Data analysis
Process improvement
Lean
Kaizen
Material handling equipment operation
Forklift operation

Location

Mississauga

Work Type

Onsite
Full-time

Experience Level

5-7 years
2 years in regulated environment

Salary/Compensations

$60,000 – $75,000
Performance bonus eligible

Benefits

Medical
Vision
Dental
RPP
Employee Assistance Program
Paid time off (vacation, personal, sick days)

About the Company

ZEISS has been in business for over 180 years, pioneering science with cutting-edge technologies and continuous advancements.
The company believes innovation and technology are key to a sustainable future and solutions for global change.
ZEISS has a diverse range of portfolios in segments like Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology.
It is a global company with over 46,000 employees worldwide and over 4,000 in the US and Canada.

Equal Opportunity

ZEISS is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices.
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.