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About the Role
This role is responsible for the operational readiness of equipment, facilities, and infrastructure across multiple locations, including bakeries, cafés, offices, and warehouses. It involves building and leading an Industrial Operations organization, establishing robust maintenance and reliability programs, managing facilities, overseeing sanitation, and leading capital projects.
Responsibilities
- Own reliability, condition, safety, and readiness of equipment, facilities, and infrastructure across bakeries, cafés, offices, and warehouses.
- Ensure preventive maintenance schedules for all bakery equipment, building systems, and utilities, balancing internal teams and external partners.
- Ensure leadership coverage and escalation paths across all shifts for critical equipment, facility, and sanitation issues.
- Establish org-wide workflows for identifying, prioritizing, assigning, escalating, and closing work, with the CMMS as the central system.
- Lead technical response to failures and interruptions, and coordinate major maintenance windows, shutdowns, equipment moves, and recommissioning.
- Partner with Production, Hospitality, and Food Safety to anticipate needs and maintain clear ownership when problems arise.
- Build and lead an Industrial Operations organization that supports current operations and future growth.
- Establish clear roles, decision rights, and accountability across Maintenance, Facilities, and Sanitation.
- Assess capability and coverage gaps, develop staffing plans, and recruit, develop, and retain the required expertise.
- Build leadership depth and distribute technical knowledge, reducing reliance on any single individual.
- Determine which capabilities to build internally versus source from specialized partners.
- Build systems, documentation, and vendor relationships so the organization doesn't depend on individual memory.
- Lead and develop the Senior Maintenance Manager and maintenance team.
- Build a disciplined preventive and predictive maintenance program supported by strong CMMS practices and accurate asset history.
- Own an equipment reliability scorecard covering PM execution, downtime, recurring failures, and maintenance effectiveness.
- Drive root-cause analysis and lasting corrective action rather than repeated short-term fixes.
- Ensure critical equipment is supported by spare parts, documentation, and internal and external expertise.
- Lead and develop the Facilities Coordinator; set standards for the condition of all properties.
- Maintain critical building systems: electrical, plumbing, HVAC, refrigeration, fire/life safety, and building envelope.
- Develop a long-term facilities plan identifying major repair and replacement needs before they become emergencies.
- Manage the network of facilities contractors and service providers.
- Own utilities and energy infrastructure (electrical, gas, water, solar), with visibility into consumption, performance, and improvement opportunities.
- Own company-wide waste and recycling programs against Bread Alone's environmental commitments.
- Lead and develop the centralized Sanitation team, setting standards, schedules, and accountability across bakery and café locations.
- Establish clear ownership between centralized Sanitation and site teams for daily, deep, equipment, and PM cleaning.
- Build and execute a preventive-maintenance cleaning program, deploying resources based on operational and equipment needs.
- Partner with Food Safety and site leaders to meet food safety standards within production and café realities.
- Own sanitation chemicals, equipment, vendors, training, and safety practices.
- Ensure sanitation work is documented, measured, and continuously improved.
- Partner with the CEO and functional leaders to identify and prioritize equipment, facility, and infrastructure investments.
- Lead capital projects from technical scoping and equipment selection through installation, commissioning, and handoff.
- Manage manufacturers, engineers, and contractors to deliver safely, on time, and within budget.
- Develop a long-term asset plan balancing reliability, operating cost, food safety, environmental performance, and growth.
- Own Industrial Operations budgets and forecasts, and partner with Finance on capital priorities.
Requirements
- Experience in leading technical response to failures and interruptions.
- Experience in coordinating major maintenance windows, shutdowns, equipment moves, and recommissioning.
- Experience in building and leading an Industrial Operations organization.
- Experience in establishing clear roles, decision rights, and accountability.
- Experience in assessing capability and coverage gaps, developing staffing plans, and recruiting, developing, and retaining expertise.
- Experience in building leadership depth and distributing technical knowledge.
- Experience in determining which capabilities to build internally versus source from specialized partners.
- Experience in building systems, documentation, and vendor relationships.
- Experience in leading and developing maintenance teams.
- Experience in building a disciplined preventive and predictive maintenance program.
- Experience in driving root-cause analysis and lasting corrective action.
- Experience in ensuring critical equipment is supported by spare parts, documentation, and expertise.
- Experience in leading and developing facilities teams.
- Experience in setting standards for property condition.
- Experience in maintaining critical building systems.
- Experience in developing long-term facilities plans.
- Experience in managing facilities contractors and service providers.
- Experience in owning utilities and energy infrastructure.
- Experience in owning company-wide waste and recycling programs.
- Experience in leading and developing sanitation teams.
- Experience in setting sanitation standards, schedules, and accountability.
- Experience in establishing clear ownership for cleaning tasks.
- Experience in building and executing preventive-maintenance cleaning programs.
- Experience in partnering with Food Safety and site leaders.
- Experience in owning sanitation chemicals, equipment, vendors, training, and safety practices.
- Experience in ensuring sanitation work is documented, measured, and continuously improved.
- Experience in partnering with CEO and functional leaders to identify and prioritize investments.
- Experience in leading capital projects from technical scoping through handoff.
- Experience in managing manufacturers, engineers, and contractors.
- Experience in developing long-term asset plans.
- Experience in owning Industrial Operations budgets and forecasts.
Skills
- Equipment maintenance
- Facilities management
- Sanitation management
- Preventive maintenance
- Predictive maintenance
- CMMS (Computerized Maintenance Management System)
- Root-cause analysis
- Capital project management
- Budget management
- Vendor management
- Team leadership
- Staff development
- Strategic planning
- Operational readiness
- Reliability engineering
- Food safety standards
- Environmental compliance
Location
- Bakeries
- Cafés
- Offices
- Warehouses
Work Type
- Full-time
Experience Level
- Leadership experience
- Management experience
About the Company
- Bread Alone's environmental commitments