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About the Role
The Business Development Representative (BDR) role at Braze is crucial for shaping future revenue success by identifying, understanding, and helping potential customers enhance their customer engagement offerings. BDRs are trailblazers who identify target accounts, develop outreach campaigns, engage C-suite prospects, demonstrate Braze's value, and qualify early-stage deals, ultimately generating high-quality relationships and new business opportunities.
Responsibilities
- Research accounts and develop a communication plan via phone, email, LinkedIn, and video to generate new business opportunities.
- Prioritize outreach to prospects to increase the likelihood of success within an account.
- Manage own meetings and involve internal stakeholders as needed.
- Conduct high-level conversations with C-suite executives about their business goals, customer engagement, and marketing challenges.
- Understand and qualify opportunities.
- Deliver value-oriented pitches and solution demonstrations.
- Meet outreach KPIs, set meetings, and conduct discovery and qualification.
- Build account strategies with Account Executives.
- Conduct discovery phone calls and meetings with leaders and executives.
- Build personalized email sequences.
- Attend events to generate new leads.
Requirements
- Adaptable
- Action-oriented
- Precise and engaging communicator (written and verbal)
- Strong researcher
- Creative
- Problem solver
- Intellectually curious
- Self-aware/coachable
- Intrinsically motivated
- Well organized and accountable
- Relentlessly tenacious
Skills
- Sales
- Business Development
- Communication
- Research
- Problem-solving
- Organization
- Accountability
- Tenacity
Location
- New York
- Austin
- Berlin
- Bucharest
- Chicago
- Dubai
- Jakarta
- London
- Paris
- San Francisco
- São Paulo
- Singapore
- Seoul
- Sydney
- Tokyo
Work Type
- Hybrid
Experience Level
- Entry-level to Mid-level (implied by growth and development opportunities)
Salary/Compensations
- Competitive compensation that may include equity
- Uncapped commission plan
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
About the Company
- Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
- The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
- Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades.
- Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Equal Opportunity
- At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
- Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.
- We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
- When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
- If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
- If Braze sounds like a place where you can thrive, we can’t wait to meet you.