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About the Role
We are looking for a Technology Support Technician to join our IT team. This role is hands-on, people-focused, and central to keeping our technology running seamlessly. You will support our colleagues across the firm, ensure workstations perform at their best, and contribute to the stability of our network environment.
Responsibilities
- Provide inclusive, high-quality technical support for desktops, laptops, and peripherals, always putting people first.
- Install and configure operating systems and applications with care and attention to detail.
- Troubleshoot hardware, software, and connectivity issues, ensuring colleagues can work effectively and without interruption.
- Assist with user account management and secure access setup, helping new team members feel welcome and supported.
- Support basic network troubleshooting (LAN, Wi-Fi, cabling) with a problem-solving mindset.
- Maintain workstation inventory and perform hardware upgrades to ensure long-term reliability and performance.
Requirements
- 3-5+ years of IT support or workstation administration experience.
- Strong troubleshooting skills, combined with clear and respectful communication.
- Knowledge of Windows operating systems and networking fundamentals (TCP/IP, DNS, DHCP).
- Experience with Microsoft 365 and Active Directory.
Skills
- MS-102 (Microsoft 365 Administrator)
- MD-102
Location
- Remote
- Hybrid
- Onsite
Work Type
- Full-time
Experience Level
- 3-5+ years
Salary/Compensations
- 65,000-75,000
Benefits
- Discretionary bonus program
- Equity ownership program
- Profit sharing
- Health and wellness coverage
- Life and disability insurance
- Paid time off and holidays
- Learning and development programs
- Corporate fitness reimbursement and discounts
- VersaFi memberships
- Picton investment counseling and portfolio management services
- Volunteer and charitable donation matching
- Maternity and parental leave top-up
- Recognition awards
- Semi-annual performance bonuses
- Generous annual vacation entitlement (minimum of 15 days per year)
- Training and development reimbursement
- Extensive health and dental benefits
- Healthcare spending account
About the Company
- Founded by industry pioneer David Picton, we’ve spent 20 years challenging conventional wisdom and redefining the investing landscape.
- One of Canada’s most trusted investment brands, we are proudly independent—privately run, 100% employee-owned, and deeply committed to delivering results for our clients.
- With a team of 233 bold thinkers—one-third dedicated solely to investment management—we are specialists, not generalists.
- Managing over $20 billion (August 31, 2026) for institutional and retail clients, we navigate markets with conviction, resilience, and a forward-thinking approach.
- We’re more than investors — we’re innovators.
- We challenge traditional investment mindsets, constantly pushing the boundaries to achieve our mission: To bring greater certainty to investors.
- Our success is built on four guiding principles: Treat investors’ money like our own. Redefine the way investors invest. Be human—always approachable. Succeed together, one investment at a time.
- We’re transforming our brand and reshaping the way the world invests.
- At PICTON Investments, you’ll thrive in our creative and dynamic workplace, where collaboration and support are at the core of everything we do.
- At our firm, you’ll have the opportunity to take on significant responsibilities, work in a flexible environment, and tackle challenging projects from the outset.
- Our culture is designed for ambitious professionals who want to make an immediate impact while continuing to push boundaries and achieve our greater mission.
- You’ll be empowered with a high level of responsibility, trust, and flexibility, providing an exciting and creative space for you to help reshape how the world views alternative investments.
- With competitive total rewards, performance-based bonuses, and a clear path for career growth, you’ll have everything you need to develop both now and over the longer term.
- At PICTON, you’ll be part of a culture built on ownership, fearlessness, performance, authenticity, and collaboration—values that guide how we work with each other and for our clients.
Equal Opportunity
- PICTON Investments is committed to providing an equitable and fair work environment for everyone and all hiring and other personnel actions will be taken without regard to race, colour, creed, religion, sex, disability, gender identity, gender expression, family status, age, language or national origin.
- If you require an accommodation at any point in time throughout the application and hiring process, please contact Human Resources at (416) 955-4108 or at accessibility@pictoninvestments.com.