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About the Role
PMP is seeking a motivated, detail-oriented, communicative, and personable professional to join our team as an Assistant Community Manager. This role will support the Association and Community Managers with various administrative responsibilities and duties, providing extraordinary customer service to homeowners, Board Members, and vendors.
Responsibilities
- Provide extraordinary customer service to homeowners, Board Members, and vendors.
- Directly assist the Community Manager with community-related tasks.
- Assemble board packets, including copying, binding, labeling envelopes, and mailing.
- Update association portals with current documents, board member information, community calendar, minutes, and email blasts.
- Communicate and coordinate with third-party vendors.
- Create monthly newsletters.
- Assist with the architectural application process.
- Create work orders for vendors, follow up on their status, and update system notes.
- Perform additional duties as assigned.
Requirements
- 1-2 Years of experience in an administrative role.
- Extraordinary customer service skills.
- Exceptional writing and communication skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Proficient in reviewing and understanding budgets and financial statements.
- Strong organizational skills.
- An honest, responsible, optimistic, and enjoyable demeanor.
- Excellent computer abilities to navigate care systems and Microsoft Office.
- Strong problem-solving skills.
- Basic data-entry and typing skills.
- Basic mathematical abilities.
- Stable employment record.
- Regular, predictable attendance.
- Ability to effectively communicate in a respectful and positive manner.
- Experience in homeowners association (HOA) management, property management, or high-end hospitality is strongly preferred.
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service
- Communication
- Writing
- Organizational Skills
- Problem-Solving
- Data Entry
- Typing
- Mathematical Abilities
Location
- Southern California
- Utah
- Texas
Work Type
- Full-time
Experience Level
- 1-2 Years of experience in an administrative role
Education Level
- 4 Year College Degree preferred but not required
About the Company
- Property Management Professionals (PMP) is an industry-leading association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas.
- PMP delivers a boutique-style level of service with the depth and breadth of support and training of larger management firms.
- PMP is one of the fastest-growing management firms in each of its submarkets, offering career development opportunities.
- PMP has a people-centric culture that attracts and retains top talent, driving growth and success for over a decade and a half.