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About the Role
The Tennessee Titans are seeking a hands-on digital professional to manage the day-to-day operations, content, and performance reporting of the club's web and mobile app platforms. This role ensures our digital presence is fast, accessible, on-brand, and effectively communicates with fans, partnering closely with various internal teams.
Responsibilities
- Direct content posting and webpage maintenance across multiple properties using Forge/Pocket, WordPress, and YinzCam Mobile App CMS, ensuring site integrity and brand consistency.
- Maintain web accessibility (WCAG/ADA), page performance, and technical SEO across all properties.
- Build and maintain interactive mobile app fan experiences within Rover, including gameday guides and membership hubs.
- Support mobile app engagement and retention by managing content and in-app messaging in partnership with the app vendor and content team.
- Manage push notification systems across web and app, focusing on audience segmentation and copywriting.
- Coordinate posting cadence and platform upkeep for the club's YouTube channel in partnership with Broadcast and Content teams.
- Maintain thumbnail and creative-branding standards across channels for consistency.
- Produce weekly analytics reports on website and mobile app performance using Adobe Analytics and YinzCam Realtime Dashboards, sharing actionable insights.
- Support the AdBook platform's daily campaign setup and creative troubleshooting in partnership with the Partnerships team.
- Serve as the digital department's point person in Wrike, ensuring cross-functional tasks stay on track.
- Partner with CRM/Analytics teams to connect web and app data to fan records.
- Support the Digital and Marketing teams with additional responsibilities as needed.
Requirements
- Bachelor's degree or certificate of completion of studies.
- 2–5 years of professional experience in digital platform management, content operations, or a related digital media role, with hands-on execution across web and mobile.
- Working experience with an enterprise content management system (CMS).
- Proficiency with digital analytics tools and the ability to translate performance data into clear takeaways.
- Genuine interest in serving internal and external partners.
- Experience with the NFL's Forge/Pocket CMS and/or WordPress is a plus.
- Familiarity with Adobe Analytics and Adobe Photoshop.
- Experience with push notification platforms and basic ad platform operations (e.g., AdBook).
- Familiarity with web accessibility (WCAG/ADA) standards and technical SEO.
- Experience with Wrike or a similar project management tool.
- Interest in growing into YouTube strategy, experimentation/testing, or CRM data personalization work.
- Familiarity with NFL rules, Tentpole events, and roster structures.
- Strong organizational skills and ability to multitask in a fast-paced, deadline-driven environment.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Passion for sports, digital media, and technology.
Skills
- Digital platform management
- Content operations
- Web and mobile execution
- Enterprise content management system (CMS)
- Digital analytics tools
- Adobe Analytics
- Adobe Photoshop
- Push notification platforms
- Ad platform operations
- Web accessibility (WCAG/ADA)
- Technical SEO
- Wrike
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Location
- Office
- Stadium
Work Type
- Office
- Gameday coverage
- Event coverage
Experience Level
- 2–5 years of professional experience
Education Level
- Bachelor's degree or certificate of completion of studies
About the Company
- At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together.
- We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.
Equal Opportunity
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.