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About the Role
We are seeking a friendly, detail-oriented, and customer-focused individual to join our team for an 18-month maternity leave coverage. If you enjoy working with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you!
Responsibilities
- Greeting patients in a professional and friendly manner
- Entering and maintaining patient information accurately
- Pre-testing patients prior to appointments (training provided)
- Scheduling and confirming appointments
- Billing and processing insurance claims
- General front desk and clerical duties, including filing, scanning, and faxing
- Contacting patients to book eye examinations and recalls
- Balancing payments and completing end-of-day procedures
Requirements
- Excellent phone etiquette and customer service skills
- Strong attention to detail
- Ability to multitask and work efficiently in a busy environment
- Professional, friendly, and positive attitude
- Previous optical or healthcare experience is considered an asset, but is not required
Skills
- Customer service
- Organization
- Multitasking
- Attention to detail
- Phone etiquette
Work Type
- Days only