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About the Role
Our Leasing Consultants work with management to lease available suites to prospects seeking a new home.
Responsibilities
- Respond to leasing inquiries promptly and professionally via email, telephone, and walk-in traffic.
- Conduct tours showcasing property features, amenities, and units.
- Utilize and upload Matterport footage.
- Manage the leasing process from application to closing.
- Prepare and execute leasing paperwork accurately.
- Coordinate with site teams for a seamless move-in experience.
- Collaborate on turnover and pre-move-in inspections.
- Assist with move-outs.
- Track and update leasing activity records and prepare reports.
- Conduct market research and competitive analysis.
- Provide recommendations on pricing, promotions, and marketing strategies.
- Maintain the presentation of the leasing office, model suites, and common areas.
- Build and maintain relationships with residents to support leasing and retention.
- Assist with lease renewals and resident retention initiatives.
Requirements
- Minimum 2 years in a customer service or sales-related role.
- Professional and service-oriented approach.
- Ability to multi-task and work under pressure.
- Strong sales and closing skills.
- Computer experience with Microsoft Office, specifically Word and Excel.
- Desire to work with people and remain customer-focused in a fast-paced environment.
- Adaptable, organized, and flexible.
- Ability to work evenings and Saturdays as required.
Skills
- Customer Service
- Sales
- Leasing
- Matterport
- Yardi (preferred)
- Microsoft Office (Word, Excel)
- Market Research
- Competitive Analysis
- Resident Retention
Experience Level
- Minimum 2 years
About the Company
- At Medallion we strive for success and we recognize it takes a great team to do that.
- We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.