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About the Role
As part of our retail team, you will be the heartbeat of the company, providing customers with an unforgettable experience in a fast-paced, dynamic environment. This role allows you to showcase your people skills and develop operational expertise.
Responsibilities
- Greet and assist customers promptly and courteously
- Maintain product knowledge to assist customers effectively
- Resolve customer issues or escalate as needed
- Maintain overall store cleanliness, ensuring all areas are tidy and presentable
- Replenish stock and manage inventory on the sales floor
- Support the meeting of store and team sales targets while also increasing customer loyalty
- Assist with merchandising and store displays
- Process transactions accurately and efficiently
- Participate in training programs and staff meetings
- Assist in providing peer training and support to new team members
- Seek feedback and actively engage in personal development
Requirements
- Previous retail experience a plus
- Ability to work part-time, flexible schedule, including nights and weekends
- Knowledge of cash register/POS systems a plus
- Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
- Ability to climb a ladder
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required – frequently
- Climbing ladders – occasionally
- Routine standing for duration of shift (up to 8 hours)
- Ability to work varied hours and days including nights, weekends and holidays as needed
Skills
- Customer Engagement
- Maintain product knowledge
- Resolve customer issues
- Sales and Merchandising
- Store cleanliness
- Stock replenishment
- Inventory management
- Customer loyalty
- Merchandising
- Store displays
- Transaction processing
- Operational Excellence
- Team Support
- Peer training
Location
- Onsite
Work Type
- Part-time
- Flexible schedule
Experience Level
- Entry Level
Salary/Compensations
- $17/hr starting base pay
Benefits
- Generous employee discount
About the Company
- Lakeshore creates innovative learning materials and world-class guest experiences for teachers, parents and children.
- Founded in 1954, Lakeshore has grown into a global community with a thriving e-commerce business, multiple catalogs, over 50 stores, a national sales force, and international offices.
- The company is building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency.
- Lakeshore invests in a diverse team of inquisitive talent who fuel each other’s passions and curiosity.
- The company is committed to creating products that instill a sense of wonder and foster a true love of learning.
Equal Opportunity
- People are selected based on skill, merit and talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law.
- Lakeshore is an E-Verify employer.