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About the Role
We are seeking a dynamic IT Business Analyst to analyze business processes, elicit requirements, identify solutions, assess risks, and collaborate with IT teams to drive implementation and adoption. The ideal candidate will leverage their expertise to tackle diverse assignments, including Agentic AI initiatives. We’re looking for an early adopter who thrives on transformation, approaches challenges with curiosity, and takes initiative as a self-starter. If you’re excited about shaping the future of technology, we’d love to hear from you!
Responsibilities
- Elicit and analyze business requirements, creating artifacts such as current/future state processes, user stories, data mappings, business rules, and use cases.
- Work closely with business partners and IT teams (e.g., data science, development, architecture) to align on priorities and achieve business objectives.
- Contribute to data model and system architecture decisions, leveraging domain knowledge to support business decision-making.
- Demonstrated experience with Agentic AI, LLMs, and ML practices, using AI to optimize processes and improve productivity.
- Define measurable acceptance criteria, support development teams with design, testing, UAT, and production implementation, and perform root-cause analysis for requirements-related issues.
- Conduct cost-benefit analyses to assess the impact of changes, considering time, effort, and business priorities.
- Effectively communicate with technical and non-technical audiences, lead requirements walkthroughs, and resolve conflicts or escalate issues as needed.
- Apply advanced coverage analysis techniques and work comfortably within SDLC, AI DLC to ensure successful implementation.
Requirements
- Strong communication skills with experience in building and managing stakeholder relationships, conducting requirements walkthroughs, and managing scope and change effectively.
- Proficient in eliciting, analyzing, and documenting requirements using techniques like document analysis, interviews, workshops, prototyping, and story mapping.
- Skilled in defining acceptance criteria, business rules, data requirements, and non-functional requirements.
- Advanced problem-solving skills with a strong technical foundation, including experience in scope modeling, business process modeling, decision modeling, and validation of AI models.
- Proven experience with Waterfall, Iterative, Agile, and AI DLC methodologies, including requirements planning, prioritization, stakeholder analysis, and effort estimation.
- A self-starter with a strong desire to learn, adapt, and innovate, leveraging AI and other tools to optimize processes and enhance productivity.
- Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification
- Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).
- Experience working with ML or AI tools, AI prompt engineering, Human-AI mediation, multiagent orchestration, AI model feedback, Data-driven scenario planning
- Audit domain knowledge
Skills
- Agile Methodology
- Business
- Business Data Analysis
- Business Needs
- Business Processes
- Business Process Modeling
- Commercial Acumen
- Communication
- Critical Thinking
- Decision Making
- Information Technology (IT)
- Interpersonal Relationship Management
- Requirements Analysis
- Agentic AI
- LLMs
- ML practices
- AI prompt engineering
- Human-AI mediation
- multiagent orchestration
- AI model feedback
- Data-driven scenario planning
Location
- 20 KING ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Benefits
- The opportunity to work on projects that have genuine, measurable impact: automating manual processes, re-engineering workflows and making financial analysis and reporting faster and more reliable
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.