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About the Role
The Senior Consultant is a client-facing role responsible for leading the technical implementation, configuration, and evolution of ENGIN™ within utility environments. This role translates client needs into practical, scalable ENGIN solutions, ensuring successful adoption and alignment with business objectives. The Senior Solutions Consultant acts as a hands-on practitioner and the primary technical authority for assigned implementations.
Responsibilities
- Serve as the technical lead for ENGIN implementations, expansions, and complex configuration initiatives.
- Translate client asset, reliability, cost, and planning challenges into ENGIN data models, workflows, and analytics configurations.
- Design scalable solutions that balance client-specific needs with product standards and long-term maintainability.
- Act as a trusted technical advisor to clients on asset analytics, planning methodologies, and ENGIN best practices.
- Lead day-to-day delivery activities for assigned client projects, including requirements discovery, data ingestion, configuration, and user training.
- Partner with client technical teams to ensure successful deployment in real operational environments.
- Ensure implementations meet agreed scope, timelines, and quality standards.
- Work directly with client practitioners, analysts, and subject-matter experts to understand asset management and decision-making processes.
- Identify gaps between current workflows and desired future-state analytics.
- Deliver training sessions, workshops, and working sessions to enable clients to confidently use ENGIN.
- Support the Client Success Manager by providing deep technical context during client discussions and escalations.
- Collaborate with Product Management to shape requirements and validate use cases.
- Collaborate with Engineering to clarify implementation needs and production considerations.
- Collaborate with DevOps / Infrastructure / Security teams to support releases and client environments.
- Identify recurring implementation patterns, friction points, and enhancement opportunities across clients.
- Provide clear, structured feedback to product and engineering teams grounded in real client usage.
- Contribute to the development of reusable assets, implementation methodologies, and delivery standards.
- Support pre-sales and expansion activities by assisting with technical discovery and solution scoping.
- Estimate implementation effort and delivery approach.
- Demonstrate ENGIN capabilities as a technical subject matter expert.
- Participate in conferences, industry events, and client demonstrations as required.
Requirements
- Bachelor’s degree in Engineering, Applied Science, Data Analytics, Operations Research, or a related discipline (or equivalent experience).
- 5+ years of experience working with electric or gas utilities, infrastructure analytics, or enterprise asset management environments.
- Hands-on experience with asset data (health, reliability, risk, cost, performance).
- Experience implementing or working with enterprise platforms such as EAM, GIS, analytics, or planning tools.
- Strong analytical skills with comfort working in large, complex data sets.
- Ability to translate ambiguous client problems into structured, implementable solutions.
- Excellent written and verbal communication skills.
- Comfortable working independently in a remote, fast-moving environment.
- High ownership mindset with a bias toward action and delivery.
- Experience working within Agile or hybrid delivery models.
- Familiarity with modern data and cloud environments is valuable.
Skills
- Asset management
- Reliability engineering
- Machine learning
- Data analytics
- Enterprise asset management (EAM)
- Geographic Information Systems (GIS)
- Agile methodologies
Location
- Calgary
- Toronto
- Canada
- United States
- Remote
Work Type
- Full-time
- Remote
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree in Engineering, Applied Science, Data Analytics, Operations Research, or related discipline (or equivalent experience)
Salary/Compensations
- Competitive base salary plus performance incentives
Benefits
- Fully remote work
- Option to work from offices in Calgary or Toronto
- Flexible work hours (Core working hours 10:00 AM to 3:00 PM in local time zone)
- Autonomy with a wide range of responsibilities
- Opportunities for advancement
- Cross-disciplinary exposure
- Stock options
- 10 paid sick days per year
- Comprehensive benefits, including health and dental
About the Company
- Engineered Intelligence (EII) is a utility infrastructure technology company headquartered in Calgary with offices in Toronto and expanding US locations.
- Our software is used by North American electric utilities to manage physical grid assets and optimize decision-making through digital modeling and simulations.
- We leverage statistics, reliability engineering, and machine learning to provide recommendations for asset performance management, capital spend, and planning.
- A core differentiator is the technical experience and support clients receive, including subject matter expertise, engineering services, and consultation.
- Our team comprises former electrical utility industry professionals who understand the challenges of managing infrastructure in regulated environments.
- EII was founded by engineers working on deliverables supported by our platform.
- Core values include Teamwork, Customer Commitment, Innovation, and Ownership.
- We are a lean, well-established, mid-size company experiencing sustained, fast, and intentional growth.
- Our professional team is fully remote, spanning Canada, the United States, and Europe, with optional in-person office spaces in Calgary and Toronto.
Equal Opportunity
- While this is a remote position, Senior Consultants are expected to travel globally for on-site client meetings, workshops, conferences, and internal corporate events. The successful candidate can expect approximately 20–30% travel annually, which may not be evenly distributed.
- This position is open to candidates located in Canada or the United States, however you must be located within one hour of a major international airport.