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About the Role

AWS Infrastructure Services is seeking a Sr. Technical Infrastructure Program Manager (Sr. TIPM) to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for executing a strategic plan to improve business processes and deploy hyper-scaled cloud infrastructure, including fiber networks, quality control systems, pre/post-inspections for design validation, vendor management, and stakeholder communication for delivery schedules and invoice forecasts.

Responsibilities

Own end-to-end delivery of a portfolio of fiber construction programs across multiple regions and campuses, from approved plan through in-service handover.
Manage construction and carrier vendors to schedule and quality: track milestones, measure performance against KPIs, and drive corrective action when standards are not met.
Run quality control across the build: oversee conduit and vault inspection, validate designs in the field (pre and post construction), enforce fiber and OSP standards, and review splice, fiber acceptance test results (OTDR, PMD/CD), and as-built accuracy before handoff to internal customers.
Deliver regular status reporting to senior leadership through standardized mechanisms, and manage risk, escalations, and competing priorities across many concurrent builds.
Interface with key internal stakeholders such as Networking, Data Center Engineering, Technical Business Developers, Data Center Management, Security, and Backbone to capture requirements and drive vendors to meet them.
Anticipate bottlenecks across the portfolio, manage risk and escalations, and balance business needs against technical constraints.
Coordinate site access and approvals in security-regulated environments, and travel to field sites up to 40% of the time for project-based inspections.
Drive process improvements through data analysis and stakeholder feedback.

Requirements

5+ years of program management or technical project management experience.
5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience.

Skills

Strong understanding of fiber optic infrastructure design and construction.
Demonstrated ability to develop and track technical program KPIs.
Experience creating and maintaining performance dashboards using PowerbI, Tableau, or QuickSight.

Location

USA, CO, Denver
USA, GA, Atlanta
USA, TX, Austin

Work Type

Onsite
Full-time

Experience Level

Senior

Education Level

PMP certificate
Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field

Salary/Compensations

148,700.00 - 201,200.00 USD annually

Benefits

Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

About the Company

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The GCID Fiber Deployment team oversees the installation and quality of the AWS clouds' owned/leased conduit and fiber cable for terrestrial networks.
Our mission is to deliver for our internal customers ahead of schedule, backed by a culture of deep technical acumen and can-do attitude.
We are customer focused through our team approach to help each other deliver, incorporate radical evolution to simplify processes, and are attentive to detail to ensure a quality product.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.