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About the Role
The Senior Specimen Management Associate ensures accurate maintenance, tracking, and management of clinical specimens for complete traceability and accountability. This role resolves routine specimen issues, maintains freezers and inventory, and guides entry-level staff on departmental procedures.
Responsibilities
- Accession, identify, sort, label, store, and ship clinical specimens while maintaining complete traceability and accountability
- Investigate routine accessioning issues, identify errors or potential problems, and escalate complex matters to the appropriate senior staff
- Notify customers of specimen receipt and respond to routine inquiries clearly, accurately, and promptly
- Maintain freezers, specimen inventory, equipment, and associated records, and notify the appropriate staff of supply shortages
- Guide entry-level employees on basic departmental procedures and support the onboarding of new staff
- Support after-hours alarms and other job-critical functions when required
- Communicate effectively with cross-functional stakeholders and represent Specimen Management on assigned projects
- Follow company procedures, applicable regulatory guidelines, and safety, quality, and 6S requirements
Requirements
- Bachelor’s degree in a natural science field or equivalent required; Bachelor of Science in a life science preferred
- Laboratory experience preferred
- Shipping and receiving experience preferred
- Basic knowledge of laboratory systems, specimen accessioning procedures, freezer maintenance, and inventory management
- Knowledge of Good Laboratory Practice regulations preferred
- Proficiency in Microsoft Outlook, Word, and Excel
- Other equivalent combination of education, training, and experience may be accepted in lieu of degree
Skills
- Strong attention to detail and the ability to maintain accurate specimen identification, documentation, traceability, and accountability
- Ability to navigate laboratory systems, follow relevant procedures, and resolve routine operational challenges
- Effective organizational skills with the ability to manage multiple tasks and priorities simultaneously
- Clear and timely written and verbal communication skills
- Ability to identify potential problems, assess their impact, and escalate issues appropriately
- Self-motivation and the ability to work effectively both independently and as part of a team
- Ability to establish and maintain effective working relationships with coworkers, managers, clients, and cross-functional stakeholders
- Commitment to continuing education, regulatory compliance, safety, quality, and 6S practices
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree in a natural science field or equivalent
- Bachelor of Science in a life science preferred
Salary/Compensations
- $42,700.00 - $89,000.00
Benefits
- Integrated benefits programs and resources to take care of employees' physical, mental and emotional, financial and social well-being
About the Company
- IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
- We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.