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About the Role
Clio is seeking a Senior Product Manager for its FinTech Team, focusing on payments. This role is crucial for the company's growth and will involve shaping the trajectory of the payments product. The position can be performed remotely across Canada or the US.
Responsibilities
- Drive successful outputs and outcomes in the product area in conjunction with Developer and Designer counterparts.
- Develop a strategic roadmap in conjunction with peers that moves the business forward.
- Evangelize the strategic roadmap throughout the company.
- Drive customer and market research.
- Identify opportunities.
- Develop unbiased business cases.
- Determine priorities that help Clio best deliver on its mission and against annual OKRs.
- Build conviction in chosen initiatives.
- Be willing to pivot when priorities change or new information comes to light.
- Be the expert on the user.
- Maintain constant communication with customers (existing, churned, and prospect).
- Develop a deep understanding of the markets in which Clio operates.
- Utilize deep quantitative data to complete the customer picture.
- Coach and mentor other Product Managers in their craft.
- Contribute to the continuous up-leveling of the product function as a whole.
Requirements
- A fintech background (payments, billing, and accounting preferred) with solid financial literacy skills.
- Experience autonomously developing a strategic roadmap with measurable business impact.
- Significant successes and failures under your belt, with learnings to bring to Clio.
- Ability to work in a highly collaborative team without ego.
- Ability to foster strong relationships with stakeholders at all levels within the organization.
- Experience using data to inform decisions without succumbing to analysis paralysis.
- Ability to thrive and deliver while surrounded by chaos and ambiguity.
- Genuine ability to put yourself in customers’ shoes and operate from a place of empathy.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.
- Track record of breaking down objectives into initiatives and delivering to customers at scale.
- Proven experience participating in building and scaling a payments business.
- Demonstrable experience self-serving answers, insights, and data from a variety of data analytics tools.
Skills
- Product Management
- Fintech
- Payments
- Billing
- Accounting
- Financial Literacy
- Strategic Roadmap Development
- Customer Research
- Market Research
- Business Case Development
- Prioritization
- Data Analysis
- Collaboration
- Stakeholder Management
- Empathy
- Agile Methodologies
Location
- Remote (Canada)
- Remote (US)
Work Type
- Remote
- Hybrid
Experience Level
- Senior
- 3+ years of experience
Salary/Compensations
- $137,500 to $186,100 CAD
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Hybrid work environment
- Flexible time off policy (encouraged 20 days off per year)
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- Our market opportunity is rare in its scale and powered by a strong business model, Silicon Valley based investors and advisors, and a product management team which is global and world-class.
- Clio is growing rapidly with massive growth opportunities for Product Managers.
- We have worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization.
- Our team is composed of seasoned professionals from a diverse set of product backgrounds.
- Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.
- We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.
- We are a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.