Data Enablement Operations Analyst (1052) - DataSF, Office of City Administrator
City and County of San Francisco · CA, US
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About the Role
The Data Enablement Operations Analyst will be part of the data enablement practice, working closely with the Enablement Principal to execute the strategy for how departments adopt and use the platform. This role involves sitting with analysts in partner departments, understanding their workflows, assisting them with the platform, and relaying learnings back to the team. The goal is to automate repetitive workflows to allow the team to focus on supporting departments.
Responsibilities
- Manage intake for the enablement practice, including triaging requests, updating departments on status, and ensuring clear ownership.
- Onboard departments to the Unified Data Platform (UDP), from initial contact to active use, coordinating agreements, processing access, leading kickoff meetings, and supporting analysts during their initial weeks.
- Support governance processes by coordinating data-sharing agreements and maintaining accurate citywide dataset and enterprise system inventories.
- Develop self-service guides and documentation to address frequent user questions.
- Coordinate the training program by scheduling cohorts, tracking attendance, and collecting feedback for program improvement.
- Identify and automate manual, repetitive operational steps to improve efficiency.
Requirements
- An associate degree in business administration, public administration, information systems, economics, finance, computer science, UX/UI design, or a closely related field, OR at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in a related field.
- One (1) year of experience in the information systems field, including technical support, content management, administration of network applications, system analysis, or service design.
- One year of additional experience may substitute for the required degree.
- Completion of the 1010 Information Systems Trainee Program may substitute for the required degree.
- Applicants must meet minimum qualification requirements by the final filing date.
Skills
- Strong written communication skills
- Proactive follow-up habits
- Ability to quickly learn new tools
- Ability to identify and share process improvements
- Familiarity with workflow and collaboration tools such as Asana, Airtable, or SharePoint
- Comfort with low-code or automation tools
- Coding experience is a plus
- Experience working in or with government organizations is helpful
Location
- San Francisco
Work Type
- Full Time
- Hybrid
Experience Level
- One year in the information systems field
Education Level
- Associate degree in a related field or equivalent credits
Benefits
- Employee Benefits Overview
About the Company
- The Office of the City Administrator includes over 20 agencies and 1,000 staff providing essential services to San Francisco residents and businesses, and improving government administration.
- The City Administrator’s Office is committed to efficient government services, increasing city safety and resiliency, strengthening the local economy, supporting equity and inclusion, and optimizing capital planning and infrastructure.
- DataSF's mission is to transform how San Francisco works with data, believing that data can improve transparency, resident engagement, and government performance.
- DataSF runs the City’s open data program and the Unified Data Platform (UDP), supporting citywide priorities like permitting, street coordination, and public safety.
Equal Opportunity
- The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
- Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.