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About the Role
GRI Engineering and Development, LLC, a division of MAT Holdings, Inc., is seeking a high-energy, dynamic individual to train automotive brake pad customers in the Canadian region. This role serves as the primary automotive technical resource, responsible for delivering technical training, providing field support, and building strong relationships with customers and partners.
Responsibilities
- Conduct technical training sessions across Canada.
- Deliver classroom and virtual training programs.
- Create and maintain training materials and curriculum.
- Facilitate regional and national training events.
- Visit stores, commercial customers, and distribution facilities.
- Support field sales and commercial account teams.
- Conduct ride-alongs and customer visits.
- Provide technical product support and troubleshooting assistance.
- Act as the primary automotive technical resource.
- Present technical information to both technical and non-technical audiences.
- Stay current on automotive technologies and industry trends.
- Build strong relationships with stores, commercial customers, suppliers, and business partners.
- Support supplier-sponsored training initiatives.
- Promote customer engagement and product awareness.
- Track training activities and participation.
- Measure training effectiveness and business impact.
- Submit regular activity and performance reports.
Requirements
- Minimum five (5) years of automotive industry experience.
- Experience in automotive repair, dealership operations, aftermarket parts, technical support, or related field.
- Proven ability to deliver training and presentations.
- Bilingual in English and French.
- Strong knowledge of automotive systems and diagnostics.
- Understanding of aftermarket automotive products and applications.
- Ability to communicate technical concepts to diverse audiences.
Skills
- Excellent written and verbal communication skills.
- Strong presentation and facilitation abilities.
- Relationship-building and customer engagement skills.
- Proficiency with Microsoft Office and virtual training platforms.
Location
- Canada
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's Degree or equivalent combination of education and automotive experience.
Salary/Compensations
- CAD $100,000 to CAD $110,000
About the Company
- MAT Holdings, Inc. is a leading global manufacturer with a 40-year history, employing over 14,000 people in 12 countries.
- Headquartered in Long Grove, Illinois, MAT Holdings operates over 40 factories across three continents and possesses 2.1 million square feet of U.S. distribution and manufacturing space.
- MAT Holdings provides products to home improvement centers, big-box retailers, hardware stores, and automotive chains, impacting automotive, towing, and heavy-duty machinery sectors.
- MAT Holdings offers expertise across the entire supply chain, including engineering, manufacturing, quality assurance, logistics, distribution, marketing, design, and customer service.
- GRI Engineering and Development, LLC, a division of MAT Holdings, Inc., holds a significant market share in the aftermarket braking segment, supplying high-quality brake rotors, drums, and friction components to the off-road and heavy-duty vehicle market.