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About the Role
The Zone Lead reports to the Assistant Store Manager and supports merchandising in designated zones. They maintain an active selling culture by ensuring all visual aspects are set and upheld to company standards to drive sales. This role provides expertise in visual standards, merchandising techniques, and implementation of in-store marketing elements. The Zone Lead influences team members to be knowledgeable about visual merchandising and upholds ethical conduct, safety, and compliance. Responsibilities include vigorous lifting, carrying, moving, and stocking.
Responsibilities
- Supports all aspects of the visual merchandising processes for the store by planning and leading transitions, reinventions, product assortment changes, and resets.
- Maintains visual integrity, a neat/clean, organized environment, and inspires guests through compelling visual merchandising.
- Supports Task Management by planning/executing the daily/weekly workload and assigned tasks.
- Ensures all tasks are completed efficiently and in a timely manner.
- Participates in all freight processes for incoming freight and/or transitions.
- Processes freight sorts, stocks product in designated areas, including down stocking and end cap maintenance.
- Supports the store team in customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience.
- Participates in regular meetings/huddles with team members on key subjects.
- Serves as a role model and coach in visual merchandising experience and provides continuous learning opportunities.
- Leverages daily interactions to communicate and teach/train visual priorities and creation of visual moments.
- Reviews the store's financial and business data from the store scorecard and acts within assigned zones to improve metrics.
- Ensures the maintenance of a neat, clean, organized zone, ensuring the store is always up to date with current signing and sets.
- Performs other duties assigned based on business needs.
- Open Availability (requires nights and weekends).
Requirements
- At least 18 years old.
- High School Diploma/Equivalent.
- Background Check will be completed.
- Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
- Ability to work a flexible schedule, including nights, weekends, and some holidays.
- Ability to lift a minimum of 50 lbs. and team lift 100 lbs. and move merchandise routinely.
- Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
- Ability to stand or walk for prolonged periods of time.
- Ability to bend, climb, and reach at times.
- Ability to work effectively independently and within a team.
- Strong attention to detail.
- Reliable and trustworthy role model for ethical and honest behavior.
- Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives.
- Timely and thorough execution.
- Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun.
- Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
Skills
- Visual merchandising
- Merchandising techniques
- In-store marketing
- Customer satisfaction
- Inventory control
- Safety
- Loss prevention
- Expense control
- Customer experience
- Teamwork
- Delegation
- Motivation
- Attention to detail
Location
- Warehouse-format store
Work Type
- Full-Time
Education Level
- High School Diploma/Equivalent
About the Company
- Empower people to design their best life at home through style, quality, and everyday value.
- To be the most loved home brand inspiring people to live beautifully every day.
- Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together.
- Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.
- Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.
- Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.
- Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home.