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About the Role
The Product Operations team supports Stripe’s mission to ‘Increase the GDP of the Internet’ by enabling efficient, user-centered product development at scale. The team drives critical, cross-functional initiatives and delivers strategic analyses, such as defining and managing launch processes and policy, planning and alignment across Product, Go-to-Market, and Systems / Operations teams, leading commercial execution for priority product launches, and aggregating user feedback.
Responsibilities
- Lead end-to-end operational readiness and execution for priority product launches, establishing owners, milestones, decision forums, and launch plans.
- Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, building agentic workflows, developing repeatable methodologies).
- Build with a mindset of scale and flexibility for all internal and external stakeholders.
- Partner with Product teams to help them execute on important strategic initiatives or drive operational scale and efficiency.
- Build and communicate relevant operational metrics to leadership and partnering teams.
Requirements
- 3-5 years of experience in product operations, technical program management, project management, a product ownership role, management consulting or related discipline.
- Previously worked cross-functionally with product and technical teams.
- Proficiency with Google suite, especially Google Sheets and Google Slides.
- Experience with AI, automation, or workflow tools to drive operational efficiency.
- Problem solving and analysis experience (solving business problems - commercial, operational, financial) in a GTM org and/or Sales-oriented environment.
- A strong track record of delivering complex initiatives end-to-end with multiple stakeholders in a changing, ambiguous environment.
- Enthusiastic “roll up your sleeves” mentality.
- Prior experience with payments, fintech, and/or high-growth technology companies.
- Experience working with and translating SQL and working with dashboards.
Skills
- Google suite
- Google Sheets
- Google Slides
- AI
- automation
- workflow tools
- problem solving
- analysis
- SQL
Experience Level
- 3-5 years
About the Company
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
- Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.