Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Care Coordinator - Queens - Long Island City role.
Rezi rewrites your resume against Bond Vet's job description. Free.
Tailor your resume to this Care Coordinator - Queens - Long Island City role.
Rezi rewrites your resume against Bond Vet's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Care Coordinator - Queens - Long Island City posting at Bond Vet — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Care Coordinator - Queens - Long Island City posting at Bond Vet — free, in seconds.
About the Role
This role will play an important part in shaping the next chapter of our combined organization and advancing our shared mission to transform veterinary care.
Responsibilities
- Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out
- Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment
- Communicate with clients, referral partners, and veterinary teams via phone, email, and in person
- Maintain organized, clean, and well-stocked client-facing spaces
- Provide exceptional hospitality, answer questions, and help educate pet parents throughout their visit
- Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience
- Assist with administrative and operational tasks as needed to support the hospital team
Requirements
- 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles
- Veterinary industry experience preferred
- Strong verbal and written communication skills with a warm, professional demeanor
- Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment
- Comfortable learning and navigating multiple computer systems and technology platforms
- Passion for delivering outstanding client experiences and working collaboratively as part of a team
- Prior experience in veterinary medicine or animal care is preferred
- Independent, unrestricted authorization to work in the U.S. for any employer
- Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.
Skills
- Customer service
- Hospitality
- Veterinary reception
- Client-facing
- Verbal communication
- Written communication
- Multitasking
- Organization
- Attention to detail
- Computer systems navigation
- Technology platforms
- Team collaboration
Location
- Northeast
- Mid-Atlantic
- Midwest
Work Type
- Flexible Schedules
Experience Level
- 1+ years of experience
Salary/Compensations
- $17-$22/hour
Benefits
- Team-Based Profit Sharing Bonus
- Medical, Dental & Vision Plans
- $0 healthcare for qualified individuals
- Mental health support programs
- 401(k) with partial employer match
- Paid Parental Leave
- Commuter Benefits
- Pet Bereavement Leave
- Up to 100% Tuition Reimbursement for team members pursuing LVT/CVT
- Work-Life Balance
- Schedules released at least one month in advance
- Flexible Scheduling Options
- In-Clinic Pet Care Discount
- Generous Employee Referral Bonus (up to $8,000)
- Stocked Pantries
- Weekend Team Lunch
- Stocked Bathrooms
- Bond Swag Credit
- Pet & Chosen Family Bereavement Leave
About the Company
- Bond Vet is on a mission to strengthen the human-animal bond through better pet care.
- We offer primary and urgent care, so we’re there for pets when they need us most.
- Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable.
- We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
- In July 2026, Bond Vet and Small Door Veterinary merged to build a more connected, accessible, and compassionate veterinary care experience across routine, primary, and urgent care.
- The combined organization will span more than 55 clinics across major Northeast, Mid-Atlantic, and Midwest markets, serving over half a million pets.
- Bond Vet is building the next generation of veterinary clinics from the ground up.
- At Bond Vet, we believe the little things matter. We’ve designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.
- A welcoming, supportive culture where people—and their pets—truly belong.
- Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.
- At Bond Vet, we’re proud to be vet founded and vet led.
- We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion.
- Our clinics combine modern design, seamless technology, and a collaborative culture.
- We believe veterinary professionals deserve a career they love, not just a job.
- Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path.
- With industry-leading NPS scores, our approach resonates.
- Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets.
- bondvet.com
Equal Opportunity
- By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our privacy policy.
- Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.