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About the Role
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you’ll be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you’ll be a trusted ally and visionary, delivering differentiated value to our customers. Through engaging demos and compelling presentations, you will showcase our credibility and authority in the industry, leaving a lasting impression on potential customers. You have the unique opportunity to join us at a time when you can shape how our consulting practice operates today and evolves for the future.
Responsibilities
- Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
- Identify intricate business and technical requirements of customers, leveraging capabilities to generate winning cross-practice solutions.
- Develop profitable deals using extensive technical knowledge and mastery of the practice-specific domain.
- Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
- Convey the technical benefits of Kyndryl's capabilities, matching unique customer needs through exceptional customer facing skills and articulate communication.
- Build and nurture relationships with external alliance partners, fostering a collaborative environment for co-creating joint solutions.
- Develop and deliver compelling demonstrations, proof of concepts, and prototypes to showcase tangible value.
- Showcase technical prowess, backed by external certifications, establishing authority in the field.
- Showcase end-to-end knowledge of the domain and associated subdomains.
Requirements
- Deep domain knowledge of application services offerings and technical solutions.
- Demonstrated experience translating distinctive technical applications knowledge into actionable customer insights and solutions.
- Prior consultative selling experience.
- Externally recognized as an expert in applications in the technology and/or solutioning areas, including relevant technical certifications supporting subdomain focus area(s) such as applications, cloud services, data and AI.
- Experience selling technical services for multi-industry customers.
Skills
- AI
- Technical Solutions
- Consultative Selling
- Applications
- Cloud Services
- Data
- AI
- Customer Facing Skills
- Communication
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Expert
Education Level
- Bachelor’s degree
- Master’s degree
Benefits
- Be Well programs designed to support financial, mental, physical, and social health
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
- Hands-on experiences
About the Company
- Kyndryl runs and reimagines the mission-critical technology systems that drive advantage for the world’s leading businesses.
- We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
Equal Opportunity
- We welcome people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.