Market Director at Family Tree Private Care | CO, US | Rezi

Market Director at Family Tree Private Care

Market Director

Family Tree Private Care · CO, US

Today

Market Director

Family Tree Private Care · CO, US

11 hours ago
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About the Role

Family Tree Company is a premier private-pay home care and care management company serving older adults and medically complex clients. We are known for concierge-level service, deep clinical credibility, and strong partnerships. We are part of a fast-growing healthcare services organization recognized on the INC 5000 list, offering stability and growth opportunity. This role is for an experienced healthcare sales professional who wants territory ownership, strong leadership support, and real earning potential.

Responsibilities

  • Builds a high-performing team of professionals.
  • Partners with the Business Development team to serve as the brand ambassador in the marketplace.
  • Assists the sales team with high-level meetings and pitches to senior living communities and other corporate partnerships.
  • Provide managerial oversight for all administrative/back-end operational functions of the branch.
  • Handle escalated client complaints while ensuring an efficient and thorough grievance procedure.
  • Build a high-performing scheduling team that can communicate effectively with clients and caregivers.
  • Partner with Recruiter to develop an effective strategy to recruit high-performing care providers.
  • Ensure schedulers effectively assist the Case Manager/Nurse Case Manager team with routine caregiving/nursing tasks.
  • Collaborate with regulatory consultant on bi-annual QAPI process quarterly.
  • Partner with Operations Specialist and Accounting team regarding collections.
  • Responsible for ensuring accurate billing and payroll adherence to internal processes and deadlines.
  • Execute corporately directed processes and procedures and track/monitor quality metrics.
  • Perform other reasonably related duties or cross-cover as needed or assigned.
  • Responsible for being an ambassador for the Organization within the community for the purpose of growth.

Requirements

  • High school diploma required.
  • Ability to drive when required in accordance with company policy.
  • Prolonged periods of sitting at a desk and working on a computer.

Skills

  • Eager to deliver exceptional care to clients and willing to go above and beyond.
  • Positive team player who can collaborate well with all staff and hold team accountable.
  • Adaptable and flexible in handling urgent scheduling requests and needs.
  • Excellent communication and interpersonal skills.
  • Ability to handle stress well.
  • Ability to successfully manage a team and drive results.
  • Passion for taking care of older adults and persons with disabilities.
  • Respectful and professional.
  • Organized and detail oriented.
  • Can manage time well and work efficiently.
  • Able to coach and support team members in meeting organizational goals.

Location

  • Texas
  • Colorado
  • Florida
  • Oklahoma

Work Type

  • Full-time

Experience Level

  • 3+ years of experience in a Leadership role with proven results

Education Level

  • Bachelor's degree preferred

About the Company

  • Family Tree Company is a premier private-pay home care and care management company serving older adults and medically complex clients across Texas, Colorado, Florida and Oklahoma.
  • We are known for concierge-level service, deep clinical credibility, and strong partnerships with hospitals, physicians, case managers, and senior living communities.
  • We are also part of a fast-growing healthcare services organization recognized on the INC 5000 list of America’s Fastest Growing Companies — offering both stability and meaningful growth opportunity.