Analyst I, Customer Economics at DraftKings Inc. | Boston, MA, US | Rezi

Analyst I, Customer Economics at DraftKings Inc.

Analyst I, Customer Economics

DraftKings Inc. · Boston, MA, US

Today

Analyst I, Customer Economics

DraftKings Inc. · Boston, MA, US

10 hours ago
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About the Role

As an Analyst I on the Customer Economics team, you’ll help shape the future of customer insights and marketing optimization by building models that forecast behavior and drive smarter decision-making. The Customer Economics team sits within the Marketing Analytics organization, powering acquisition-cost models and valuation frameworks that underpin how DraftKings invests in growth. You’ll dive into data to uncover patterns, steer revenue-driving strategies, and help cross-functional teams bring our models to life. From optimizing promotional impact to guiding retention strategies, you’ll play a pivotal role in making our customer experience more intelligent, predictive, and durable.

Responsibilities

  • Build and deploy predictive models that forecast customer behavior and drive revenue outcomes.
  • Translate complex model outputs into scalable solutions that teams across DraftKings can activate.
  • Lead deep-dive analyses and cross-functional partnerships with Marketing, Finance, etc. to turn insights into action across the business.
  • Use data and industry insights to uncover growth opportunities and elevate our modeling strategy.
  • Create automated tools, analyses, and dashboards that measure and communicate customer performance.
  • Analyze customer retention and gameplay trends to inform marketing investments and vertical strategies.
  • Partner with Data Science and Data Engineering to apply best-in-class practices using tools like Databricks, Airflow, and Bitbucket.

Requirements

  • Bachelor’s degree or equivalent in Mathematics, Statistics, Economics, Business Analytics, Computer Science, Engineering, or another relevant discipline.
  • At least 1 year of experience in business analytics or data science.
  • Exposure to data science principles, including machine learning, regression techniques, and model evaluation.
  • Ability to leverage AI tools to turn our data into actionable recommendations with repeatable frameworks.
  • Practical experience with SQL/Snowflake and dashboarding tools.
  • May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Skills

  • Databricks
  • Airflow
  • Bitbucket
  • SQL
  • Snowflake
  • Dashboarding tools
  • Python
  • R
  • Marketing concepts
  • Measurement frameworks

Work Type

  • Full-time

Experience Level

  • Analyst I
  • At least 1 year of experience

Education Level

  • Bachelor’s degree or equivalent in Mathematics, Statistics, Economics, Business Analytics, Computer Science, Engineering, or another relevant discipline.

Salary/Compensations

  • 65,300.00 USD - 81,600.00 USD

Benefits

  • Bonus
  • Equity

About the Company

  • DraftKings is a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston.
  • As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.