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About the Role
This role is instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions. You will collaborate with architects, product owners, data engineers, security and governance partners, and business stakeholders to deliver AI-powered applications, retrieval-augmented generation (RAG) solutions, intelligent agents, automation workflows, and reusable AI platform capabilities.
Responsibilities
- Work closely with the Enterprise Architect to design and implement solutions that align with the platform capabilities roadmap
- Research and pilot the latest GenAI technologies and practices
- Champion a culture of continuous improvement, motivating change and fostering innovation within the team
- Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations
- Use and enhance our DevOps practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk
- Stay current with industry advancements in cloud technologies, AWS services, and AI/ML
- Provide post-production support for deployed applications, including troubleshooting, performance optimization, and continuous improvement
- Collaborate effectively in an Agile environment, communicate technical trade-offs clearly, and mentor junior team members.
Requirements
- 2+ years of professional software engineering experience, including 1+ years of building and operating solutions on AWS.
- Hands-on expertise with Python, AWS Lambda, and APIs
- Experience with developing AI bots/agents
- Familiarity with chatbot development concepts, RAG techniques and vector databases
- Experience with DevOps culture, tools, and best practices
- Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits
- Commitment to fostering a collaborative, transparent, and trust-based team culture
- Reliability Status Clearance is required.
- Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices.
Skills
- Python
- AWS Lambda
- APIs
- AI bots/agents development
- Chatbot development concepts
- RAG techniques
- Vector databases
- DevOps culture, tools, and best practices
- Amazon Bedrock Knowledge Bases
- Amazon Bedrock Guardrails
- Agents for Amazon Bedrock
- Amazon Bedrock AgentCore
- Amazon OpenSearch Service
- PostgreSQL with pgvector
- Enterprise vector-search technologies
- AWS Glue
- Data pipelines
- PySpark
- Analytics workloads
- AWS certification
- Amazon QuickSight
Location
- Canada
Work Type
- Hybrid
Experience Level
- 2+ years of development experience
- 1+ years of building and operating solutions on AWS
Education Level
- Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field, or equivalent practical experience.
Salary/Compensations
- 65,000 - 105,000
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential.
About the Company
- At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
- Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
- We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
- We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
Equal Opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.