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About the Role

Join a growing team responsible for Ground Operations' Workforce Strategy & Planning applications, including the development of a modern, internally built platform. You will help design, build, test, release, and support workforce optimization products that drive staffing, planning, and operational decision-making across Ground Operations. This role offers a unique opportunity to shape a strategic product from the ground up, leveraging AI-enabled tools and modern engineering practices to solve complex technical challenges and deliver reliable, high-quality solutions. You will also mentor fellow Engineers, provide technical leadership, and drive the delivery of scalable, maintainable solutions.

Responsibilities

Drive the technical direction and feature roadmap of large-scale cloud systems
Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members
Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
Drives detailed definition of feature requirements through discussions with product managers and customers
Supports continuous improvement by investigating alternatives and new technologies
Prepares and installs solutions by determining and designing system specifications, standards, and programming
Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems
Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities
Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
May perform other job duties as directed by Employee's Leaders

Requirements

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Skills

Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience
Proactively shares knowledge and skills of software development and testing to solve a range of problems
Advanced knowledge of at least one required programming language
Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams
Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences
Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
Ability to mentor others
Ability to lead ideating, presentations, mentoring and group-thinking sessions
Ability to influence without authority
Python
Node.js
React.js
JavaScript
HTML5
CSS3
Developing REST APIs
Microservices
Distributed applications
MicroFront End applications
Test Automation tools such as Playwright
AWS DynamoDB
AWS cloud services
CI/CD practices
Relational databases
NoSQL databases
Containerization technologies such as Docker
Kubernetes

Location

Dallas-Fort Worth area

Work Type

Voluntary remote work
On-site presence
Limited travel

Experience Level

Senior
Advanced-level experience, seasoned and specialized knowledge in software development and methodologies
Strong experience with Python, Node.js, React.js, JavaScript, HTML5, and CSS3
Experience developing REST APIs, microservices, and distributed applications
Experience with MicroFront End applications and Test Automation tools such as Playwright
Practical experience with AWS DynamoDB
Hands-on experience with AWS cloud services and CI/CD practices
Knowledge of relational and NoSQL databases
Familiarity with containerization technologies such as Docker and Kubernetes is preferred

Education Level

High School Diploma or GED
Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Salary/Compensations

$138,800 per year to $154,200 per year

Benefits

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Health plan coverage options that start from the very first day of employment
30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment

About the Company

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.
Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Equal Opportunity

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Southwest Airlines is an Equal Opportunity Employer.