Procedural Coordinator – Plastic Surgery – Department of Surgery - Days
NewYork-Presbyterian Hospital · NY, US
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About the Role
Impact the Bigger Picture. NewYork-Presbyterian Brooklyn Methodist Hospital has been providing medical care to the surrounding communities for over 135 years. Join this amazing team where care, compassion and community meet a world-class experience. Bring your talents to NewYork-Presbyterian Brooklyn Methodist, where high-quality customer service is helping drive our hospital's success. Your contributions will ensure we continue to meet and exceed the expectations of our patients and their loved ones. It’s the kind of work that’s at the forefront of a better tomorrow for countless human beings. Now, you have the opportunity to join us.
Responsibilities
- Responsible for front-end revenue cycle processes which may include but is not limited to collection/reconciliation of time-of-service payments.
- May also discuss patient’s responsibility for payments.
- Ensures that patients provide any pre-visit documentation, pre-certifications, or authorizations for medical services as needed, and/or referral, if required.
- Schedules, confirms, re-schedules, and cancels appointments for both new and existing patients using Epic.
- Monitors schedules for waitlists, re-schedules, and cancellations.
- Assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests.
- Maintains physicians’ administrative and clinical/surgical schedules.
- Surgical scheduling and coordination based on operating room availability.
- Obtaining, submitting, and tracking surgical prior authorizations if submitted within 72 hours of scheduling.
- Ensuring the required pre-operative testing and medical clearances are completed prior to surgery.
- Scheduling and coordinating post-operative follow-up appointments.
- Facilitating communication between patients, providers, surgical facilities, and ancillary departments.
Requirements
- High School Diploma or GED
- 2+ years of surgical scheduling experience
- Proficient with Microsoft Office Suite
- All roles require on-site presence.
- Employees should live within a commutable distance to NYP.
- NYP will not reimburse for travel expenses.
Location
- Brooklyn, New York
Work Type
- Full-time
- Day shift
Experience Level
- 2+ years of surgical scheduling experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $34.30-$40.55/Hourly
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
About the Company
- NewYork-Presbyterian Hospital is an equal opportunity employer.
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Equal Opportunity
- NewYork-Presbyterian Hospital is an equal opportunity employer.