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About the Role
The Mobile Crisis Mental Health Specialist will provide non-clinical support to individuals and families experiencing a crisis, working alongside Mobile Crisis Clinicians. This role involves conducting needs assessments and coordinating care to address crisis antecedents and gaps in services.
Responsibilities
- Provides non-clinical emotional support through active listening, validation, encouragement, and practical guidance.
- Conducts initial and ongoing needs assessments to identify crisis triggers, service gaps, and follow-up needs.
- Engages in person-centered, client/family-driven non-clinical goal setting and safety planning.
- Makes referrals to and facilitates engagement in behavioral health, medical, care coordination, and basic needs services.
- Collaborates with internal team members and external providers to ensure smooth transitions and continuity of care.
- Follows up with individuals, families, and care teams to verify that aftercare services are in place and being accessed.
- Completes timely and accurate documentation in line with agency and program standards.
Requirements
- Must be at least 18 years of age.
- Must be willing to participate in all required federal, state, county and agency training including Narcan administration, evidence-based assessments, person-centered and trauma-informed approaches.
- Demonstrates a high standard of professionalism and collaborative efforts when working with law enforcement, providers and other collaterals.
- Must possess a valid NYS driver’s license and access to reliable transportation.
Skills
- Active listening
- Validation
- Encouragement
- Practical guidance
- Person-centered approach
- Client/family-driven approach
- Safety planning
- Collaboration
- Documentation
Location
- Onondaga County
- Cayuga
- Cortland
- Madison
- Oswego
Work Type
- Per diem
- Field-based
- Community-facing
- Flexible scheduling
Experience Level
- Two (2) years of behavioral health experience (with Bachelor's degree)
- One (1) to three (3) years of experience working with individuals with serious mental illness or substance use disorders
- Two (2) years of work experience in children’s mental health, addiction, or foster care
- Student or intern within a mental health/clinical DOH-approved New York State Education Department program
- Licensed Practical Nurse
- Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
- Individuals with lived experience as an individual with emotional, behavioral, addiction, or co-occurring disorders or as a parent/primary caregiver of a child with emotional, behavioral, addiction, or co-occurring disorders and who are not qualified peers
Education Level
- Bachelor’s degree
- High school diploma
- High school equivalency
- State Education Commencement Credential
- Licensed Practical Nurse
- Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
Salary/Compensations
- $32.15 per on-call shift
- $100 per on-call shift on an agency observed holiday
- $100 for 1-90 minutes of Mobile Crisis Response
- $150 for 91-180 minutes of Mobile Crisis Response
- $200 for 181+ minutes of Mobile Crisis Response
- $50 for 1-90 minutes of In-Person Follow Up
- $75 for 91-180 minutes of In-Person Follow Up
- $100 for 181+ minutes of In-Person Follow Up
Benefits
- Great career opportunities
- Benefits
- Fun atmosphere
About the Company
- Liberty Resources is a dynamic and growing human services agency.
- We pride ourselves on high-quality, integrated, community-based services that meet the evolving needs of our communities.
- We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
Equal Opportunity
- Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
- Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
- Liberty Resources is an Equal Opportunity Employer.