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About the Role
Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. The Housing Specialist will support clients in securing permanent housing and achieving greater self-sufficiency by orienting them to the housing search process, providing instruction, and facilitating connections to housing opportunities. This role involves escorting clients to appointments and supporting them through the transition to permanent housing.
Responsibilities
- Conduct housing intake and assessment interviews for new clients.
- Ensure compliance with DHS timelines for permanent housing placement.
- Complete the housing components of service and independent living plans, including updates as needed.
- Support Case Managers with HRA-2010E applications and required documentation.
- Prepare housing reports and collect statistical and demographic data for funders.
- Facilitate client workshops on the housing process and skills needed to secure and maintain housing, including budgeting and credit education.
- Develop housing resources and educate clients on available subsidies, vouchers, and benefits.
- Escort clients to apartment viewings, housing-related appointments, and lease signings.
- Support clients through the move-out and transition process, including applications for one-shot deals and moving assistance.
- Document all housing-related counseling, referrals, escorts, and discharge planning activities.
- Participate in housing meetings, case conferences, staff meetings, and required trainings.
- Perform other related duties as assigned.
Requirements
- High School Diploma, HSE, or GED required.
- Minimum of two (2) years of experience related to housing application and placement.
- Experience working with individuals experiencing homelessness, mental illness, substance use disorders, and/or low-income populations.
- Strong relationship-building, communication, and organizational skills.
- Proficiency with computers, including Microsoft Word and Excel.
- Ability to work evening and/or weekend shifts on a rotating schedule.
- Prior experience working in a homeless shelter is preferred.
- Knowledge of mental health, substance use, and homelessness service systems.
- Bilingual proficiency in English and Spanish preferred.
Skills
- Housing application and placement
- Working with individuals experiencing homelessness, mental illness, substance use disorders, and/or low-income populations
- Relationship-building
- Communication
- Organizational skills
- Computer proficiency
- Microsoft Word
- Microsoft Excel
- Mental health systems knowledge
- Substance use systems knowledge
- Homelessness service systems knowledge
- Bilingual proficiency in English and Spanish
Location
- Bronx, NY
Work Type
- Full-time
- Evening shift
- Weekend coverage
Experience Level
- Minimum of two (2) years of experience
Education Level
- High School Diploma, HSE, or GED
About the Company
- Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence.
- Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!
- This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.
Equal Opportunity
- Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
- Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.