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About the Role

As an Assistant Store Manager, you will help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You will support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Responsibilities

Inspire and develop a high-performing team in a positive environment.
Maintain an active presence on the sales floor to guide and motivate.
Deliver an outstanding customer experience and prioritize customer satisfaction above tasks.
Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Participate in hiring, onboarding, and training team members.
Support succession planning and contribute to performance management processes.
Manage inventory, compliance, and procedures.
Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Maintain an appealing environment aligned with presentation standards.
Optimize product displays to maximize sales and profitability.
Act quickly in a dynamic environment by proposing creative, tailored solutions.
Turn challenges into opportunities and contribute to continuous improvement.
Foster a positive environment that encourages teamwork, collaboration, and employee engagement.
Lead by example and ensure adherence to the dress code.
Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Requirements

2+ years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
Strong skills in organization, planning, and prioritization.
Ability to maintain a high level of performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Solid skills in driving strong sales performance.
Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Skills

Organization
Planning
Prioritization
Time Management
Multitasking
Visual Merchandising
Problem-Solving
Adaptability
Teamwork
Collaboration
Employee Engagement
Omni-Channel Support
POS systems
ERP systems
ATS systems
Microsoft Office Suite

Location

Canadian

Work Type

Onsite
Full-time
Temporary

Experience Level

2+ years of experience in team management or supervision

Education Level

High school diploma required

Salary/Compensations

$44,000 - $52,000

Benefits

Paid Time Off: Sick days, flexible days, and vacation
Comprehensive benefits program
Monthly Bonus potential
Career Advancement opportunities
Tuition Reimbursement
Up to 70% off on personal purchases in your store
50% off all RCL brands
Generous Referral Policy

About the Company

PENN. Penningtons is the premier Canadian destination for plus-size fashion.
Champions of body acceptance and size inclusivity.
Dedicated partners and advocates for customers.
Empower women to be fearless and embrace fashion as a form of self-celebration.
RCL - Reitmans Canada Limited has been a proudly Canadian company since its founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Equal Opportunity

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process.
All information provided will be kept confidential and used solely to support an accessible candidate's experience.