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About the Role

The Supervising Welfare Fraud Investigator oversees and conducts complex administrative, civil, and criminal investigations on behalf of the Department of Human Services. This position supervises investigative staff while ensuring compliance with applicable laws, policies, and investigative standards. As a sworn peace officer, the incumbent applies comprehensive knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures, including providing sworn testimony and depositions. The incumbent is responsible for directing and participating in investigative activities that may lead to criminal prosecution. This position requires the physical ability to perform the essential duties of a peace officer, including making arrests when necessary and using reasonable and escalating force in accordance with law and departmental policy.

Responsibilities

Oversees and conducts a variety of civil, criminal, and administrative investigations on behalf of the Department of Human Services by interviewing witnesses, key subjects, and experts and collecting, preserving, and analyzing evidence in order to understand the facts and how to proceed in a case.
Oversees and directs the use of confidential data systems e.g. the California Law Enforcement Telecommunications System (CLETS), Department of Motor Vehicles computer system, credit reporting systems, Incomes and Eligibility Benefits Transfer (EBT) and welfare systems.
Oversees and conducts investigations into suspected criminal negotiation of certain types of welfare warrants to determine whether or not fraud has occurred.
Prepares specialized administrative and investigative reports in different formats for executive staff, Investigations Manager, and other departments.
Prepares evidence for presentation in criminal courts and administrative hearings.
Assists in the development of unit and Departmental policies specifically related to law enforcement including arrest techniques, officer safety protocols, and use of force.
Evaluates Department policies and procedures for possible fraud opportunity and/or security weaknesses and makes recommendations to DHS Executive Staff on resolution.
Reviews and assigns investigative referrals regarding welfare fraud, administrative claims against the City of San Francisco, child deaths, alleged criminal conduct by Department employees, and threats against employees.
Trains, evaluates, and supervises professional investigative staff in conducting warrant investigations and other investigative activities.
Oversees the work of the assigned Investigations Unit checking for completeness and the application of appropriate investigative methods in arriving at conclusions, findings, and recommendations.
Acts for the Chief Investigator in case of absence in all routine matters and special matters as assigned.
Acts as a liaison between the Department of Human Services and other criminal justice agencies in order to facilitate and coordinate investigations.
Makes criminal arrests, detentions, and assuring proper cause and using physical force when necessary, using an appropriate escalation of force options.
Executes search warrants.
Provides superiors with adequate demonstration of minimum standards for requested detentions, arrests and search warrants.
Uses vigorous safety precautions in handling and properly maintaining firearm(s); tests semi-annually for firearms or verification and maintains passing scores.
Facilitates regular training related to the use of force, firearms use and qualification, law enforcement standards for searches, detentions, and arrests, and other specialized peace officer duties.
Operates motor vehicles in order to accomplish timely investigations, transport witnesses and suspects, deliver criminal evidence and court exhibits.

Requirements

Possession of a baccalaureate degree from an accredited college or university.
Five (5) years of criminal justice investigative experience.
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
Peace officer status - please submit verification of certification with your application.
Possession of or ability to obtain a valid California driver license.
Ability to travel to different sites.
Requires eye-hand coordination and manual dexterity for data-entry.
Extensive VDT exposure.
Applicants must meet the Minimum Qualification requirement by the final filing date unless otherwise noted.
Prior to appointment, each candidate’s background will be reviewed to determine his/her fitness for this position.
Employees in this classification are peace officers and must meet P.O.S.T. (Peace Officer Standards & Training) standards and comply with laws applicable to peace officer positions.
Applicants will be required to complete P.O.S.T. personal history statement.
Reasons for rejection may include repeated or serious violations of the law, inability to work well with co-workers, inability to accept supervision, insufficient knowledge of law enforcement work, or other relevant factors.
Applicants must have a current history of careful and responsible motor vehicle operation.
Driver’s license suspension, drunk driving, reckless or hit-and-run driving records, records of multiple moving violations, or probation for negligence in operating a vehicle may be cause for rejection.
Candidates must not have been convicted of a felony in this state or in any federal jurisdiction, which would have been a felony if committed in this state.
Criminal records will be carefully reviewed.
Candidates who do not report their complete criminal records will be disqualified.
Candidates must pass all parts of the background investigation.
All employees in this classification may also be subject to drug and alcohol testing upon reasonable suspicion or after a work-related accident.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Skills

Knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures.
Ability to provide sworn testimony and depositions.
Ability to direct and participate in investigative activities.
Ability to perform the essential duties of a peace officer.
Ability to make arrests when necessary.
Ability to use reasonable and escalating force.
Interviewing witnesses, key subjects, and experts.
Collecting, preserving, and analyzing evidence.
Directing the use of confidential data systems.
Preparing specialized administrative and investigative reports.
Preparing evidence for presentation in criminal courts and administrative hearings.
Evaluating Department policies and procedures for possible fraud opportunity and/or security weaknesses.
Training, evaluating, and supervising professional investigative staff.
Checking for completeness and the application of appropriate investigative methods.
Acting as a liaison between departments and criminal justice agencies.
Executing search warrants.
Handling and maintaining firearm(s).
Operating motor vehicles.
Possession of POST certification in Fraud/ Forgery (Desirable).
Experience in Welfare Fraud (Desirable).

Location

San Francisco

Work Type

Permanent Civil Service
Position-Based Test

Experience Level

5 years of criminal justice investigative experience
2 years of experience in Welfare Fraud (Desirable)

Education Level

Baccalaureate degree from an accredited college or university
Additional experience may be substituted for the degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Salary/Compensations

$135,434.00 - $164,580.00 Yearly

Benefits

Employee Benefits Overview

About the Company

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.
We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.
From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.
As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve.
We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive - no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

Equal Opportunity

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.