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About the Role
Tradition Homecare is seeking a dedicated and experienced Private Duty Homecare Coordinator in Brooklyn, NY. This role is crucial for linking clients, families, nurses, home health aides, and the internal team to ensure high-quality home care. The ideal candidate is highly organized and thrives in a fast-paced home care environment.
Responsibilities
- Coordinate and schedule Private Duty Nurses (RNs/LPNs) and Home Health Aides (HHAs) for client assignments throughout the NYC area
- Manage staffing and coverage for both Private Duty Nursing and HHA cases
- Serve as a primary point of contact for clients, families, nurses, HHAs, and field staff
- Address call-outs, scheduling changes, coverage needs, and other urgent staffing issues
- Assist with client intake, case setup, and coordination of individualized care needs
- Recruit, onboard, and orient qualified nurses and home health aides
- Monitor caregiver and nursing staff attendance, compliance, documentation, and performance
- Maintain accurate and up-to-date client and employee records in accordance with agency requirements and applicable New York State regulations
- Collaborate closely with clinical and administrative teams to maintain continuity and quality of care
- Participate in on-call responsibilities and resolve urgent scheduling or staffing needs as required
Requirements
- 3–5 years of home care coordination or staffing experience required
- Direct experience coordinating Private Duty Nursing (PDN) cases required
- Direct experience coordinating Home Health Aide (HHA) cases required
- Experience staffing and scheduling RNs, LPNs, and HHAs
- Familiarity with New York State home care requirements and compliance standards preferred
- Strong organizational and multitasking skills with the ability to manage a caseload
- Excellent communication and interpersonal skills when working with clients, families, nurses, aides, and internal staff
- Experience with home care scheduling software, EMR systems preferred
- Bilingual candidates are strongly encouraged to apply
- Compassionate, dependable, solutions-oriented, and able to remain calm and effective under pressure
Skills
- Coordination
- Scheduling
- Staffing
- Client relations
- Urgent issue resolution
- Client intake
- Case setup
- Recruitment
- Onboarding
- Orientation
- Performance monitoring
- Record maintenance
- Collaboration
- On-call support
- Organizational skills
- Multitasking
- Communication skills
- Interpersonal skills
- Home care scheduling software
- EMR systems
Location
- Brooklyn, NY
Work Type
- Full-time
Experience Level
- 3-5 years
Benefits
- Opportunity for advancement
- Paid time off
- Training & development
About the Company
- Tradition Homecare has built a trusted reputation in the New York area for delivering personalized, high-quality home care services that allow clients to live comfortably and safely in their own homes.
- Our clients choose us for our reliability, compassion, and commitment to providing the right level of care with the right caregivers and nursing professionals.
- Our team members value our supportive culture, strong leadership, and the meaningful impact we make in the community every day.