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About the Role

GPJ is seeking a strategic Sr. Account Director to manage experiential, conference, and event work for a large tech client, focusing on client success and account profitability.

Responsibilities

Ensure overall client success and account profitability, particularly on larger projects.
Oversee margin levels and adapt to service changes within the assigned portfolio.
Meet all timelines and budget requirements for account activities.
Nurture client and agency relationships, building trust with senior-level clients and vendors.
Create and develop direction and objectives for assigned accounts.
Become a subject matter expert on the client's brand, business, and industry.
Support program direction, objectives, and plans.
Manage large-scale teams and conduct strategic conversations with internal and client executives.
Provide high levels of client service and satisfaction.
Consistently and efficiently deploy GPJ methodologies.
Drive account growth and pursue new revenue opportunities.
Communicate GPJ's full range of services internally and to clients.
Develop scope of work and focus on account health, including HR%, temp spend, forecasting, and staffing.
Build, manage, and reconcile large and complex budgets, delegating work as needed.
Mentor and lead the team, taking responsibility for work quality.
Define team vision and align resources in collaboration with functional leaders.
Lead cross-disciplinary teams and motivate teams with dotted line reporting.

Requirements

Experience working with Fortune 500 brands strongly desired.
May have one or more direct reports.
Able to independently create and develop account/program strategic direction and objectives.
Proactively engage with and enable/inspire the team to add innovative strategic and creative contributions.
Lead internal strategic meetings and present findings to clients.
Able to help identify, lead, and close new opportunities, strategically leveraging internal resources and teams.
Experience and confidence engaging and building respected, trusted peer-to-peer relationships with mid to senior level client-side marketing executives.
Actively helps mentor/teach others on the Account team.
May help manage onsite resources.
Fully capable of building decks and presentations that tell a story in the client's language.
Possess executive presence and ability to command a room.
Understands how to effectively oversee overall, increasingly complex project timelines in line with strategic objectives.
Understand effective budget oversight and troubleshooting for larger, more complex budgets, leveraging SMEs as needed.
Ensures team proactively addresses key project financial metrics, including profitability and margin.
Ensures team accurately interprets and proactively addresses the impact of changes on project financial metrics.
Able to drive accountability with the team and assist with troubleshooting/continuous improvement around financial metrics.
Able to have strategic, more complex financial conversations with clients.
Has a clear understanding of PO and reconciliation process.
Ensures execution of accurate, timely client invoicing.
Strong proficiency in Microsoft Office software including PPT, Word, Excel, Outlook.
Previous experience with ERP, Project Management software, or similar tool is preferred.
Ability to travel as required; some international travel required.
Ability to work irregular hours, including nights, weekends, and holidays as needed.

Skills

Experiential Marketing
Event Management
Account Management
Client Relationship Management
Budget Management
Strategic Planning
Team Leadership
Business Development
Financial Acumen
Microsoft Office Suite (PPT, Word, Excel, Outlook)
Project Management Software (preferred)
ERP Systems (preferred)

Location

Austin
Boston
Detroit
Delray Beach
Los Angeles
Nashville
New York City
San Francisco

Work Type

Hybrid

Experience Level

10+ years of previous industry / agency experience
6+ years of progressively increasing client management responsibility / experience desired

Education Level

Management/Business Administration, Hospitality, Communications, or related field

Salary/Compensations

$150k - $170k

Benefits

Employee Stock Ownership Plan (ESOP)
Flexible Time Off (FTO) policy
Employer matching 401(k) plan (no vesting period)
Low contribution healthcare option

About the Company

GPJ is the world leader in experiential marketing.
GPJ has 29 global offices filled with passionate people creating transformative ideas for respected brands.
GPJ is part of the Project Worldwide family, an independent, employee-owned global network of agencies.

Equal Opportunity

GPJ is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class.
GPJ complies with applicable state and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
GPJ expressly prohibits any form of workplace harassment based on any protected class.