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About the Role
The Senior Billing Manager is responsible for the strategic leadership and overall management of the Billing Department across all office locations. This role requires a visionary leader who can handle complex billing issues with broad conceptual judgment and initiative, has a strong background in process review and improvement, combined with strong people management skills to help drive the department towards achieving organizational goals with minimal direction.
Responsibilities
- Develop and implement strategic plans for the Billing Department to align with the firm's overall objectives.
- Lead initiatives to improve billing processes, enhance efficiency, and ensure the department is leveraging the latest technology and best practices.
- Support and develop Managers and their teams to maintain performance and processes while increasing skills.
- Lead the evaluation, implementation, and optimization of technology solutions, workflow automation, and artificial intelligence tools to improve operational efficiency, data quality, productivity, and the overall billing experience.
- Interact with Partners to understand and troubleshoot complicated billing issues and any pain-points.
- Identify and address areas for improvement within the billing function to drive continuous improvement and operational excellence.
- Collaborate with all firm leadership to enhance efficiency, client experience, and improve firm revenue cycle operations.
- Audit the work of the billing function to ensure accuracy and compliance.
- Supervise and mentor Billing Managers, fostering a collaborative and high-performance team environment.
- Assist with the coordination of workflow within the billing department to ensure timely and accurate billing processes.
- Oversee the ongoing management of matters with upon-completion dates, ensuring dates are accurate, regularly reviewed, and updated to support timely billing and inventory management.
- Partner with Billing Managers, attorneys, and Firm Leadership to proactively identify and address aged WIP, unbilled inventory, and other revenue cycle risks, driving timely conversion of WIP to billed and collected revenue.
- Collaborate with Receivables team to manage and report on inventory for the firm.
- Lead projects that require broad conceptual judgment, initiative, and the ability to address and resolve complex billing issues.
- Serve as the point of escalation for complex billing inquiries and disputes, providing expert guidance and resolution.
- Assist with the administration of the billing process, including month-end closing procedure.
- Ensure the timely and accurate distribution of proformas and accompanying reports.
- Supervise the review and processing of proformas returned from attorneys into the accounting system.
- Review various reports to administer deadlines and maintain data integrity, requiring continuous follow-up.
- Provide assistance with building and maintaining billing templates to ensure consistency and accuracy.
- Perform other duties as assigned by the CFO or Director of Revenue Cycle Operations.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; or a combination of education and equivalent work experience required.
- Minimum of 7 years of management experience in a related field, with a focus on billing and financial management.
- Demonstrated leadership experience with a proven track record of driving strategic initiatives and managing high-performing teams.
- In-depth knowledge and understanding of accounting principles in a service organization.
- Proficiency with Microsoft Office Suite required.
- Experience with Elite 3E or other billing software preferred.
- Ability to develop and implement long-term strategic plans for the Billing Department.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent problem-solving skills with the ability to handle complex billing issues.
- Strong verbal and written communication skills.
- Advanced technical skills, particularly in billing software and financial systems.
- Include a cover letter and resume when applying.
Skills
- Billing
- Financial Management
- Strategic Initiatives
- Team Management
- Accounting Principles
- Microsoft Office Suite
- Elite 3E
- Billing Software
- Financial Systems
- Strategic Vision
- Leadership
- Problem-Solving
- Communication
- Technical Proficiency
Location
- Fully Remote
Work Type
- Fully Remote
Experience Level
- Minimum of 7 years of management experience
Education Level
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; or a combination of education and equivalent work experience
Salary/Compensations
- State of California: $120,000- $244,000
- State of Colorado: $110,000- $196,000
- State of Connecticut: $95,000- $241,000
- State of Illinois: $108,000- $210,000
- State of Massachusetts: $120,000- $229,000
- State of Maryland: $116,000- $176,000
- State of Maine: $81,000- $188,000
- State of Minnesota: $120,000- $198,000
- Jersey City, NJ: $130,000- $236,000
- State of New York: $111,000- $241,000
- State of Virginia: $78,000- $227,000
- State of Vermont: $78,000- $227,000
- State of Washington: $116,000- $220,000
- Washington, D.C.: $154,000- $227,000
Benefits
- Medical and dental coverage
- Life insurance
- Short-term and long-term disability insurance
- Pre-tax flexible spending account for certain medical and dependent care expenses
- Employee assistance program
- Paid Time Off
- Paid holidays
- Participation in a retirement plan program after meeting eligibility requirements
About the Company
- Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.
- At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.
- Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.
Equal Opportunity
- EOE/Minority/Female/Disabled/Vet.