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About the Role
Adirondack Dental Group champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. This role offers an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. Join us if you are drawn to working in a clinically-focused, patient-centric, fully digital dental office.
Responsibilities
- Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
- Schedule and confirm patient appointments to maximize provider schedules.
- Present treatment plans and financial responsibilities effectively to patients.
- Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
- Maintain a positive and professional image, both individually and within the workspace.
- Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
- Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
- Perform other assigned duties and responsibilities per management.
Requirements
- Dental office experience preferred.
- Eaglesoft experience strongly preferred.
- Excellent oral and written communication skills.
- Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
- Facility with Microsoft Office and dental practice management software.
- Positively contribute to a respectful and collaborative working environment with coworkers.
- Facilitate patient comfort, care, and satisfaction consistently.
- Willingness to advance skills through continuing education opportunities.
- Present to work during scheduled shifts.
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing and bending.
- Must be able to lift <15 pounds at times.
Skills
- Eaglesoft
- Microsoft Office
- Dental practice management software
- Communication skills
- Customer service
Location
- Adirondack
Work Type
- Full-Time
Experience Level
- Prior front desk experience in a medical or dental office
- People management or staff/project coordination experience
Education Level
- High School Degree
Salary/Compensations
- The pay range for this role varies based on experience, credentials, and availability.
Benefits
- PTO, paid holidays, office closure days
- Medical
- Vision
- Dental allowance
- Uniform allowance, as needed
- 401(k) Eligibility
- Continuing education opportunities
- Production-based incentives (when applicable)
- Clear pathways for growth within the practice
About the Company
- Adirondack Dental Group proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth.
- Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.