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About the Role
Sony Music is seeking a OneStream Application Administrator / Support Analyst to support and enhance our OneStream compensation and payroll integration platform. This role will serve as the primary operational owner of the OneStream environment, providing application administration, user support, troubleshooting, security administration, reporting support, and issue triage. The ideal candidate will possess practical OneStream experience, strong troubleshooting abilities, and an understanding of financial systems and business processes. The role will work closely with Finance, Payroll, HR, SAP support teams, and external implementation partners to ensure the stability, performance, and continuous improvement of the OneStream application.
Responsibilities
- Serve as the primary administrator and support contact for the OneStream application, including user access, security, and configuration management.
- Support business users by responding to questions, resolving issues, and providing guidance on system functionality.
- Troubleshoot and triage production issues, determining whether problems originate in OneStream, SAP, integrations, master data, or user processes.
- Manage and support monthly operational processes, data loads, payroll-related processes, and system monitoring activities.
- Maintain and enhance financial reports, calculations, business rules, and data processing workflows.
- Coordinate with Finance, Payroll, HR, SAP teams, and external support partners to resolve application and integration issues.
- Create and maintain documentation, user guides, training materials, and operational procedures.
Requirements
- 1-3+ years of hands-on OneStream administration, support, troubleshooting, or development experience.
- Familiarity with OneStream business rules.
- Working knowledge of VB.NET.
- Ability to investigate application issues, perform root-cause analysis, and coordinate resolutions across multiple teams.
- Working knowledge of SQL.
- Ability to troubleshoot data and integration-related issues.
- Understanding of financial systems concepts, including general ledger, cost centers, company codes, balance sheets, and income statements.
- Strong communicator who collaborates effectively with technical teams, business stakeholders, and external vendors.
- Deliver excellent customer service in a production environment.
- Provide clear documentation and knowledge-sharing.
Skills
- OneStream administration
- OneStream support
- OneStream troubleshooting
- OneStream development
- OneStream business rules
- VB.NET
- SQL
- Financial systems concepts
- General ledger
- Cost centers
- Company codes
- Balance sheets
- Income statements
- Communication
- Collaboration
- Customer service
- Documentation
- Knowledge-sharing
Location
- New York
Work Type
- Full-time
Experience Level
- 1-3+ years
Salary/Compensations
- $90,000—$120,000 USD
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- 401K + employer matching
- Company-paid identity theft protection
- Resources for pets
- Mental health resources
- Meditation resources
- Industry-leading fertility coverage
- Fully paid leave for childbirth or bonding
- Fully paid leave for caregivers
- Programs for loved ones with developmental disabilities and neurodiversity
- Subsidized back-up child care
- Subsidized back-up elder care
- Reimbursement for adoption
- Reimbursement for surrogacy
- Reimbursement for tuition
- Reimbursement for student loans
- Time off for a winter recess
About the Company
- At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
- Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators.
- From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences.
- In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
- Sony Music Entertainment is a member of the Sony family of global companies.
Equal Opportunity
- Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.