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About the Role

The Executive Operations team at Block amplifies the impact of executives and their teams by keeping priorities clear, decisions moving, and information flowing across the organization. This role operates as a strategic partner, shaping operating rhythms, managing complex priorities, improving workflows, and creating leverage across teams. It combines exceptional administrative execution with strong business judgment, proactive problem-solving, stakeholder influence, and the ability to build scalable systems that improve executive and team effectiveness. At a principal level, this role architects scalable support models, designs repeatable frameworks, mentors others, and leads improvements that strengthen how ExecOps supports leaders.

Responsibilities

Provide strategic and administrative partnership for 1–2 senior executives, balancing day-to-day operational excellence with long-term executive effectiveness.
Proactively manage complex calendars, travel, expenses, meeting cadence, and executive workflows with strong judgment, discretion, and attention to shifting business priorities.
Design and maintain executive operating rhythms, including leadership meetings, staff meetings, business reviews, planning cycles, all-hands, offsites, and follow-up mechanisms.
Drive adoption of AI, automation, and workflow tools to increase executive leverage, reduce manual work, improve information flow, and create scalable practices for the executive and broader team.
Ensure executives are prepared and effective by synthesizing context, managing information flow, identifying decision points, tracking follow-through, and surfacing risks or gaps.
Build strong relationships across cross-functional partners, and the Executive Operations team to improve alignment, communication, and execution.
Anticipate needs, resolve ambiguity, and independently drive solutions in fast-moving, sensitive, or high-stakes situations.
Identify and improve systems, workflows, and processes that create leverage for executives and their teams, including reporting, goal tracking, meeting hygiene, documentation, and stakeholder communication.
Own or support high-impact executive programs, team moments, offsites, planning processes, and cross-functional initiatives from planning through execution and follow-up.
Capture and scale institutional knowledge by creating clear documentation, templates, playbooks, or repeatable practices that improve continuity and decision-making.
Contribute to the centralized Executive Operations team by sharing best practices, mentoring peers, and helping raise the bar for executive support across Block.
For Principal-level candidates: architect scalable support models, lead cross-functional process improvements, and coach others on executive partnership, stakeholder management, and strategic operating systems.

Requirements

8–12+ years of experience as an Executive Assistant, Executive Business Partner, Administrative Business Partner, Chief of Staff partner, or similar role supporting senior executives; experience in fast-moving technology or product-led companies preferred.
Demonstrated ability to operate as a trusted strategic partner to senior leaders, with strong judgment, discretion, and ability to manage sensitive information.
Exceptional calendar, workflow, travel, and executive operations management skills, including the ability to prioritize across competing demands and shifting business needs.
Strong business acumen and ability to connect day-to-day executive support to broader team, product, and company priorities.
Proven experience designing or improving operating rhythms, executive workflows, planning processes, meeting systems, documentation, or cross-functional coordination mechanisms.
Excellent relationship-building and stakeholder management skills, with the ability to influence across functions, levels, and working styles.
Strong written and verbal communication skills, including the ability to synthesize complex context, prepare executive-ready materials, and communicate with clarity and sound judgment.
High emotional intelligence, composure, and ability to navigate ambiguity, organizational dynamics, and high-pressure situations.
Advanced proficiency with Google Workspace, including Calendar, Docs, Sheets, Slides, Forms, and related collaboration tools.
Comfort using data, AI, automation, or workflow tools to improve executive effectiveness, reduce manual work, and scale repeatable processes.
As a principal level candidate, demonstrated experience mentoring other executive support professionals, creating scalable frameworks, leading function-wide improvements, or influencing support strategy across teams or business units.

Skills

AI
Automation
Workflow tools
Google Workspace
Data analysis
Stakeholder management
Executive support
Process improvement
Mentoring

Location

Zone A
Zone B
Zone C
Zone D

Work Type

Remote

Experience Level

8-12+ years
Principal level

Salary/Compensations

$86.54—$129.80 USD

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

About the Company

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Equal Opportunity

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.