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About the Role
The Onboarding Specialist manages and executes the end-to-end onboarding process for employees, contractors, and contingent workers supporting mission-critical infrastructure projects. This role serves as the primary point of contact throughout the pre-employment and onboarding lifecycle, ensuring a seamless experience while maintaining compliance with company policies, client requirements, and employment regulations.
Responsibilities
- Manage the onboarding process for W-2 employees, 1099 contractors, and contingent workers from offer acceptance through Day One readiness.
- Serve as the primary point of contact for candidates throughout the onboarding process.
- Coordinate onboarding timelines and communicate onboarding requirements, expectations, and next steps to new hires.
- Facilitate virtual onboarding sessions and orientation programs.
- Monitor onboarding milestones to ensure timely completion of all required activities.
- Support new hire engagement initiatives and onboarding communications during an employee’s first weeks of employment.
- Coordinate pre-employment requirements, including background checks, drug screenings, employment verification, and client-specific compliance requirements.
- Ensure completion and compliance of Form I-9 and employment eligibility verification requirements.
- Maintain confidentiality and security of employee and contractor records.
- Support onboarding audits and ensure documentation is complete, accurate, and compliant.
- Stay informed on applicable employment regulations and onboarding best practices.
- Maintain employee and contractor records within Rippling and other company systems.
- Enter, update, and audit employee information, reporting structures, and onboarding data.
- Track onboarding progress and produce status reports for internal stakeholders.
- Assist with onboarding automation workflows and system updates.
- Partner with Recruiting, HR, Payroll, IT, Operations, and Hiring Managers to ensure new hires receive necessary equipment, system access, and training.
- Coordinate client-specific onboarding activities and requirements when applicable.
- Communicate onboarding status updates and escalate issues that may impact start dates or compliance timelines.
- Ensure all internal stakeholders are aligned to support a successful onboarding experience.
- Execute established onboarding processes and workflows for employees, contractors, and contingent workers.
- Monitor onboarding milestones and ensure all required documentation and pre-employment requirements are completed on time.
- Maintain accurate onboarding records and status trackers.
- Communicate onboarding progress and outstanding items to internal stakeholders.
- Escalate onboarding issues, delays, or compliance concerns to leadership when needed.
- Support onboarding initiatives and programs developed by the Director of Onboarding.
Requirements
- 2+ years of experience in onboarding, HR operations, recruiting coordination, or employee experience.
- Experience managing multiple onboarding projects simultaneously in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with professionalism and discretion.
- Proficiency with Microsoft Office 365, Outlook, Teams, and HRIS platforms.
- Experience working within Rippling or similar HRIS systems.
- Knowledge of I-9 processing, employment verification, and onboarding compliance requirements.
- Experience coordinating background checks, drug screenings, and client-specific onboarding requirements.
- Familiarity with Smartsheet and onboarding workflow automation tools.
Skills
- Microsoft Office 365
- Outlook
- Teams
- HRIS platforms
- Rippling
- Smartsheet
- Onboarding workflow automation
Experience Level
- 2+ years of experience
Benefits
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off
- Relocation assistance
About the Company
- Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
- Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands.
Equal Opportunity
- OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.
- OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.