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About the Role
As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. You’ll focus on providing positive employee experiences, skill development, and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results.
Responsibilities
- Maintain positive customer and employee experiences
- Drive localized customer and employee and share trend with other store leaders
- Provide positive experiences, skill development and performance management
- Lead efforts to maximize positive results or course-correct when needed
Requirements
- 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
- Previous experience in sales, customer service or related fields
- Ability to work successfully as part of a team
- Ability to work a flexible schedule, including holidays, nights and weekends
Skills
- Leadership
- Customer Experience
- Employee Experience
- Skill Development
- Performance Management
- Sales
- Customer Service
- Teamwork
- Flexible Scheduling
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1 year of leadership experience
- 6 months of experience as a Best Buy shift lead
- One year of consumer electronics industry experience
- Prior experience setting retail sales goals
Salary/Compensations
- Competitive pay
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Leaves of absence (LOA)
- Paid time off (vacation or PTO)
- Incentive pay
About the Company
- As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
- We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
- Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
- We’re committed to being a great place to work, where you can unlock unique career possibilities.
- Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
- Tomorrow works here.™
Equal Opportunity
- Best Buy is an equal opportunity employer.