Brand Standards, Guest Experience, & Food Safety Advisor at Ecolab Inc. | CA, US | Rezi

Brand Standards, Guest Experience, & Food Safety Advisor at Ecolab Inc.

Brand Standards, Guest Experience, & Food Safety Advisor

Ecolab Inc. · CA, US

Today

Brand Standards, Guest Experience, & Food Safety Advisor

Ecolab Inc. · CA, US

17 hours ago
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About the Role

As a Brand Protection Advisor, you will deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You will partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.

Responsibilities

  • Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet unique client expectations and program requirements.
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
  • Partner with other EcoSure and Ecolab teams to solve client challenges.
  • Complete a budgeted number of visits each week, delivering an exceptional client experience.
  • Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology for efficient planning and job functions.
  • Support the growth initiatives of the company and its clients.
  • Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents.

Requirements

  • High school diploma
  • Two years of hospitality industry-related experience
  • Position requires a current and valid Driver’s License with no restrictions
  • Must be 21 years of age or older
  • No Immigration Sponsorship available for this position
  • Being around, touching and potentially consuming food made from or with animal products and/or top allergens
  • Lifting and carrying 25 pounds
  • Inspecting client playgrounds by climbing, crawling in tight areas and going down tube slides
  • Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
  • Standing and walking for extended periods of time in client locations
  • Driving and/or flying to client locations as needed; responsible for proper documentation to fly
  • Driving a company-paid vehicle as required (pre-employment and ongoing motor vehicle record checks will be performed)

Skills

  • High-level customer service skills
  • Advanced consultative skills
  • Ability to work well under pressure
  • Ability to juggle tasks
  • Ability to work efficiently against deadlines
  • Strong planning skills
  • Strong organizational skills
  • High attention to detail
  • Ability to work effectively without supervision
  • Good judgment
  • Superior decision-making skills
  • Superior problem-solving skills
  • Multilingual (Spanish & French preferred)

Location

  • San Francisco, CA

Work Type

  • Full-time
  • Hybrid

Experience Level

  • Minimum Qualifications
  • Preferred Qualifications

Education Level

  • High school diploma
  • Bachelor’s degree in culinary, hospitality or business field

Salary/Compensations

  • $53,600-$80,300

Benefits

  • Medical
  • Dental
  • Vision
  • Matching 401K
  • Company-paid pension
  • Stock purchase plan
  • Paid parental leave
  • Select discounted childcare resources
  • Company-paid vehicle for business and personal use, where applicable

About the Company

  • At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites.
  • Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.
  • Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world.
  • We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Equal Opportunity

  • Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
  • At Ecolab, we believe the best teams are inclusive.
  • We are on a journey to create a workplace where every associate can grow and achieve their best.
  • We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.
  • In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
  • In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
  • We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.