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About the Role
We are seeking a Wealth Advice Implementation Support Specialist to enhance technology solutions within the Wealth Advice & Governance department, focusing on Project Advice and the implementation of Conquest and Iress systems. This role also involves identifying opportunities to improve capacity and reduce risk across the department using emerging technologies like AI. We welcome applications from diverse backgrounds, valuing curiosity, capability with emerging technologies, and a commitment to driving change.
Responsibilities
- Monitor system updates and releases from external vendors, assess impacts on processes and controls, and manage internal compliance requirements.
- Track post-deployment performance of technology platforms and identify optimisation opportunities.
- Identify control gaps, security vulnerabilities, and technology-related risks; escalate to stakeholders and develop mitigation strategies.
- Evaluate emerging technologies (AI, automation, analytics) for business applicability and develop business cases for tool modernisation or replacement.
- Maintain documentation of business processes and technology oversight activities to ensure audit readiness.
- Collaborate with business owners, technology stakeholders, and the Governance Oversight Team on technology strategy and priorities.
- Collect and analyse user feedback from adviser teams to inform continuous improvement initiatives.
- Support the team in exploring how AI and emerging technologies can increase capacity and drive operational efficiency.
Requirements
- Experience supporting technology implementations or systems deployments.
- Proven ability to manage technology projects, evaluate solutions, and engage with stakeholders.
- Demonstrable experience working with emerging technologies including AI, automation, or analytics.
- Confidence with using RBC Assist Pro and similar AI tools; experience building agents and writing scripts.
- Robust knowledge of technology governance, risk management, and regulatory requirements.
- Excellent communication skills with ability to translate technical concepts for non-technical audiences.
- Experience with Conquest, Iress, or similar advisory systems.
Skills
- Adaptability
- Business Development
- Client Centricity
- Communication
- Critical Thinking
- Curious Mindset
- Financial Acumen
- Practice Management
- AI
- Automation
- Analytics
Location
- London, United Kingdom
Work Type
- Full time
- 4 days in the office
Benefits
- Bonuses
- Flexible benefits
- Competitive compensation
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.