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About the Role
Join our Global Transaction Banking team as a GTB Associate and own the growth of high-potential client relationships. You'll be the trusted advisor for our Core segment clients, driving meaningful outcomes through strategic relationship management and deep product expertise. Working alongside senior Relationship Managers and VPs, you'll identify expansion opportunities, strengthen strategic client partnerships across all bank segments, and directly contribute to both retention and revenue growth.
Responsibilities
- Develop and maintain strong relationships with key client contacts, extending beyond day-to-day interactions.
- Act as the escalation point for critical client issues.
- Share industry insights (regulatory changes, market trends) proactively.
- Leverage RBC’s enterprise-wide relationships to identify growth opportunities.
- Maintain a strong in-person client calling cadence.
- Identify and execute cross-sell/up-sell opportunities (e.g., payments flow, FX products, high-quality deposits, real-time rail solutions).
- Analyze, recommend, and present pricing strategies to leadership.
- Support GTB revenue growth, prioritizing high-margin fee-based revenue and deposit balance increases.
- Grow fee-based revenue through new client acquisitions and pricing reviews.
- Implement the Global Transaction Banking Strategy to deepen existing relationships and acquire new clients.
- Handle credit activities (intra-day limits, overdraft coverage).
- Manage escalations from Due Diligence/AMLC/Compliance (sanctions, regulatory notices).
- Ensure adherence to RBC’s risk management principles, adjusting client pricing as needed.
- Stay updated on AML risks and regulatory changes (AI, Stablecoin, tokenized deposits, payments regulations).
- Drive AI adoption (Aiden) across GTB for automation and insights.
- Develop AI-driven analytics to enhance client experience.
- Support enterprise initiatives in FX and US Cash Management.
- Strengthen capabilities in key areas (payments, FX, real-time rail products).
- Establish and review service level standards (SLS) for clients.
- Maintain updated client account plans (organization charts, product summaries, issue logs).
- Manage action items from client meetings.
- Continuously enhance personal and team product knowledge.
Requirements
- Undergraduate or Graduate degree in Finance, Accounting, Economics, or a related field.
- 3–5 years in a client-facing role, with expertise in cash management, wire payments, and corporate banking solutions.
- Understanding of wire payments, ACH, and GTB products.
- Exceptional written and verbal communication.
- Strong relationship management and financial acumen.
- Ability to work independently in a fast-paced environment.
- Proficiency in AI, digital banking trends, and regulatory compliance.
- Bilingualism in English and French, both written and spoken
Skills
- Business Oriented
- Communication
- Customer Relationship Management (CRM)
- Customer Service Management
- Group Problem Solving
- Interpersonal Relationship Management
- Interpersonal Relationships
- IT Service Management (ITSM)
- Long Term Planning
- Team Management
Location
- RBC CENTRE, 155 WELLINGTON ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Experience Level
- 3-5 years
Education Level
- Undergraduate or Graduate degree in Finance, Accounting, Economics, or a related field
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.