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About the Role
Homebase is adding two new Case Managers to support Eviction Prevention and Homeless Prevention efforts within our Manhattan service area. The Case Manager will provide comprehensive Homebase supports to enrolled individuals and families facing eviction, guiding them toward housing stability through connections to benefits, subsidies, legal aid, and Homebase services. The role involves managing a caseload and engaging clients in the Homebase office and at Manhattan housing court.
Responsibilities
- Oversee case management for program participants and their families, including arranging, coordinating, monitoring, and delivering services related to housing needs.
- Ensure community follow-up to engage program participants in care, promote appointment compliance, and encourage self-sufficiency and empowerment.
- Participate in outreach and engagement activities at Manhattan housing court and in the field, including HRR/DSS offices regularly.
- Promote linkage with other service providers to help participants obtain and maintain housing stability, especially legal aid providers for housing court cases.
- Monitor the effectiveness of linkages with other on-island service providers.
- Assure timely intakes, assessments, service plans, and referrals.
- Provide service descriptions and overviews to prepare participants for full-service engagement.
- Collaborate with program participants to develop service plans that address barriers to maintaining housing stability.
- Monitor and evaluate program participants’ progress.
- Prepare and submit Financial Assistance Requests on behalf of program participants.
- Participate in the development of After-Care and ongoing housing assistance service planning processes.
- Coordinate supportive services and referrals based on specific needs of program participants.
- Assist participants with obtaining and reinstating benefits.
- Assist participants in identifying financial resources and income supports.
- Maintain copies of program participants’ documents in case files.
- Monitor case progress and enter information into the CARES database when necessary.
- Participate in and provide case-related updates during case management and general staff team meetings.
- Attend training and provide feedback on presentations.
- Assist participants with obtaining employment services such as job training, job readiness, and employment workshops.
- Advocate on behalf of program participants to ensure they receive work support services such as rental assistance, food stamps, Medicaid, and subsidized childcare.
- Assist participants with understanding their lease, securing utilities, and making moving arrangements.
- Outreach to property owners and mediate issues to help participants locate or retain housing.
Requirements
- HS Diploma, GED, or AA degree in a related field and two years of qualifying experience.
- Must be able to work in the field and/or Homebase office up to five days per week.
- Must be able to travel to housing court and HRA/DSS offices up to two days per week.
- Proficiency in database/client record systems data entry and in Microsoft 365.
Skills
- Bi-lingual English/Spanish speaking
- Knowledge of the Department of Homeless Services
- Knowledge of the Human Resources Administration
- Knowledge of entitlements
- Knowledge of the complex interaction of multiple factors of homelessness, incarceration, and substance abuse, mental health and domestic violence
- Sensitivity to cultural and gender-specific issues with both individuals and families
Location
- Manhattan
Work Type
- Full-time
Experience Level
- Two years qualifying experience
Education Level
- HS Diploma, GED, or AA degree
- Bachelor’s degree preferred
Salary/Compensations
- USD $43,035.00/Yr. - USD $48,994.00/Yr.
Benefits
- Comprehensive benefits package
- Health and wellness resources
- Generous PTO
- Professional development
About the Company
- S:US is an equal opportunity employer.
- We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
Equal Opportunity
- S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
- S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.
- To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.