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About the Role
We seek a passionate Operations Center Supervisor ready to lead and optimize mission-critical operations. Join dedicated teams committed to delivering reliable, safe, and innovative rail solutions that keep cities moving. As a professional and team manager, you will drive operational excellence and foster a culture of ownership and continuous improvement.
Responsibilities
- Ensure scalable operations by monitoring and optimizing workflows across the center
- Collaborate with cross-functional teams to align operational strategies and resolve challenges
- Maintain high reliability standards by overseeing incident response and system performance
- Champion innovation by implementing process improvements and leveraging new technologies
- Promote knowledge sharing and training to build team expertise and resilience
Requirements
- High school or GED required with previous relevant experience.
- Minimum 2 years of experience in operations or supervisory roles
- Leadership, communication, and problem-solving skills with a focus on team development
Skills
- Proficiency in operations center technologies, incident management systems, and data analytics
- Strong understanding of rail operations, safety protocols, and process optimization
Location
- Jamaica, NY
Work Type
- Full-time
Experience Level
- Minimum 2 years of experience in operations or supervisory roles
Education Level
- High school or GED required
- Bachelor’s degree in operations management, engineering, or related field preferred
Salary/Compensations
- $80,000 - $95,000/year
Benefits
- Continuous learning and professional development
About the Company
- At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail.
- We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.
- Work with advanced technologies and contribute to Alstom’s strategic vision.
- Make a global impact from our Jamaica, NY operations center.
- Progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.