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About the Role
The Exceptional Family Member Program (EFMP) aims to provide comprehensive support services to families with special needs by coordinating with military and civilian agencies. Systems Navigators play a crucial role in networking families with necessary care systems, conducting intake interviews, assessing needs, making referrals, and advocating for families.
Responsibilities
- Provide home visits for Soldiers and/or Family members to offer support.
- Coordinate with Government agencies and civilian service providers to identify respite care resources.
- Maintain an information catalog of national, state, and local networks and contacts.
- Coordinate a support group and/or workshops monthly.
- Present EFMP Systems Navigation briefings to Soldiers and Family members.
- Provide information and referral services by identifying appropriate resources.
- Partner with Families to increase resilience, develop self-advocacy skills, and improve navigation of systems.
- Manage Soldier and Family member records in accordance with Army and DoD regulations.
- Facilitate warm hand-offs to appropriate program personnel during transitions.
- Collect and explore data for planning, reporting, and program improvement, completing monthly reports.
- Implement policies, procedures, and practices to connect Families to support services.
Requirements
- Knowledge of human service principles, individual Family needs, and case management.
- Knowledge of military, state, and Federal laws, policies, regulations, and practices regarding medical, educational, and Family support services.
- Skill in providing professional non-clinical case management services.
- Ability to effectively communicate and interact with others.
- Level 1 Life Coach certified through Certified Life Coach Institute (Provided by Patriot).
- Must be able to travel.
- Experience with Microsoft Suite programs.
- Must be legally authorized to work in the United States.
- A criminal background check will be conducted.
Skills
- Case management
- Networking
- Referrals
- Advocacy
- Collaboration
- Communication
- Microsoft Suite
Location
- United States
Work Type
- Full-time
Experience Level
- Two years of experience in family related case management and/or social work.
Education Level
- Bachelor's degree in social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; community health or public health.
About the Company
- The EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs.
- EFMP ensures that a family member's needs are considered during the military personnel assignment process.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.