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About the Role

This temporary six-month position involves reviewing and finalizing new client and matter intake forms, analyzing submitted information to meet policy standards, and communicating with end users. The role offers the flexibility of being fully remote while working within a reasonable commuting distance from any of our offices.

Responsibilities

Process all data entry for new client and new matter requests ensuring accuracy and compliance with firm’s data entry standards, meeting the published service level agreement.
Audit all data entry for new client and new matter requests ensuring accuracy and compliance with firm’s data entry standards, meeting the published service level agreement.
Maintain standards for data entry from all sources and ensure compliance with policies and procedure; communicate with clarity to all users regarding issues arising from data entry and educate them as necessary.
Update client and matter data ensuring accuracy and compliance with the firm’s data entry standards, meeting the published service level agreement.
Assist in answering questions from attorneys and other legal staff, Accounting and other Information Governance staff.
Contribute as needed to the information bank for client specific requirements.
Assist in updating matters for departing attorneys as assigned, including updating attorney information and closing matters.
Monitor Business Intake Inbox and fulfill requests as assigned, including updating Client and/or Matter Address and Contact information, and reporting status of intake requests.
Assist with other administrative tasks; provide back up to others in the Information Governance department and perform other responsibilities as assigned.

Requirements

5+ years’ experience performing general office work, which may include data entry, filing, working with office personnel, or other related duties.
Demonstrated strong communication skills, both verbal and written, with all levels of a professional services organization.
Strong interpersonal skills.
Able to work in a fast-paced environment.
Strong customer service, analysis, troubleshooting, problem solving, and follow-up skills.
Strong attention to detail and quality control.
Ability to work under pressure and meet deadlines.
Strong time management skills.
Ability to handle all stressful situations in a calm, composed manner.
Ability to efficiently produce a high volume of detailed work, which may include long periods in front of a computer.
Ability to accurately type 50+ wpm.
Experience working with Microsoft Office.
Experience working with document management software preferred.

Skills

Data entry
Filing
Communication
Interpersonal skills
Customer service
Analysis
Troubleshooting
Problem solving
Follow-up
Attention to detail
Quality control
Time management
Microsoft Office
Document management software

Location

Seattle
Portland
San Francisco
Los Angeles
New York
Washington D.C.

Work Type

Temporary
Fully remote

Experience Level

5+ years

Education Level

GED or High School Diploma
BA/BS or substantial industry work experience preferred

Salary/Compensations

Washington: $29.74 - $36.92 per hour
California (Los Angeles): $35.90 - $40.51 per hour
California (San Francisco): $38.97 - $41.54 per hour
New York City: $40.66 - $42.86 per hour
Washington D.C.: $34.36 - $35.90 per hour

Benefits

First Stop Health Telemedicine
TELUS Health Employee Assistance Program
Voluntary Pet Insurance
Milk Stork
Peloton App
Headspace App
Paid sick leave
Health insurance with an optional HSA
Dental insurance
Vision care
Telemedicine
Virtual short term solution based counseling services
Healthcare and Dependent Care Flexible Spending Accounts

About the Company

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide, relentlessly committed to client service.
DWT fosters inclusiveness and authenticity, providing challenging assignments, opportunities for professional growth and community involvement.
The firm is committed to diversity, equity, and inclusion, focusing on Community, Growth, Education, and Engagement.

Equal Opportunity

Davis Wright Tremaine fosters a culture where all talented individuals—including those who are traditionally underrepresented in the legal profession—can have, and can see, paths to success.
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons.