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About the Role
BJ's Wholesale Club is seeking team members to power its operations, focusing on supporting families and providing meaningful opportunities. This role involves working within digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club, ensuring efficient processing of member purchases and maintaining a positive environment.
Responsibilities
- Perform general warehouse activities including pulling merchandise from a pick list.
- Move merchandise from sales floor to staging area.
- Use handheld scanner to verify merchandise counts and update merchandise locations.
- Operate equipment.
- Work within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
- Carry out job functions and responsibilities as assigned.
- Support the application of club policies, procedures and compliance.
- Act with honesty and integrity, leading with the member in mind.
- Ensure a safe and positive environment for members and colleagues.
- Embrace inclusion and diversity, working together with collaboration and respect.
- Work as a team to achieve goals.
- Move with speed and agility.
- Innovate and adapt.
- Maintain a friendly and positive attitude.
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for members.
- Greet, Anticipate, Appreciate (GAA).
- Ensure fast, friendly, full, fresh, and clean club standards.
- Work as a team to deliver GOLD club standards daily.
- Work with commitment and pride to deliver a Grand Opening look daily.
- Maintain a clean and organized environment, inside the OMNI Space.
- Organize member orders using bin storage based on gold standards.
- Regularly clean and maintain storage bins based on safety standards.
- Understand how to access and read production and/or financial performance reporting for your department.
- See the connection between consistent execution and its positive impact on the business.
- Process member purchases by pulling merchandise from a pick list.
- Utilize a handheld scanner device (RF) to pick orders from the sales floor.
- Verify merchandise using handheld scanner device (RF).
- Communicate problems with inventory and/or equipment.
- Communicate expired or short-dated items included on pick list.
- Communicate with club team when merchandise needs to be replenished.
- Work with team to have merchandise pulled from reserve area to avoid sales floor replenishment.
- Ensure all orders are picked in a timely manner to meet productivity requirements.
- Work with a high level of urgency to ensure deadlines are met.
- Follow operational efficiencies, processes, and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
- Take responsibility for individual performance and work with club leadership on performance when metrics are not met.
- Securely package the order in accordance with standard operating procedures.
- Ensure the SFC area is neat, clean, and organized.
- Perform general housekeeping duties, including removing trash and cardboard from the work area.
- Handle damaged goods and spoiled products in accordance with standard operating procedures.
- Process returns to the club and determine how to handle them.
- Adhere to all club policies and procedures, including proper dress code standards.
- Meet OMNI productivity expectations regarding service level agreements (SLAs), performance metrics, and goals.
- Perform other duties as assigned, including working in other departments as needed.
- Maintain regular, predictable, full attendance.
Requirements
- Previous order pulling experience preferred.
- Big box/wholesale retail experience preferred.
- Previous RF scanner experience preferred.
Skills
- Order pulling
- RF scanner operation
- Inventory management
- Customer service
- Teamwork
- Communication
- Problem-solving
- Adaptability
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
- Some Experience
Salary/Compensations
- $17.00 - $20.50
Benefits
- Weekly Pay
- Free BJ's Memberships
- Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, jury duty leave)
- Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
- 401(k) Retirement Savings Plan with company match
- Employee Stock Purchase Plan with a 15% discount
About the Company
- BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
- Our team members are at the heart of everything we do.
- We offer a comprehensive benefits package designed to support your health, well-being and future.
Equal Opportunity
- We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.