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About the Role

As the Director Technology Media & Telecoms Sales - Global Payments Solutions (GPS), you will directly support and deputize the Managing Director Head of GPS TMT Sales for coverage of the TMT sector sales team. You are accountable for helping to shape and deliver the team’s revenue ambitions, including the design and execution of an effective planning and calling approach. In this role, you also ensure strong coordination with Global Relationship Bankers (RM’s), while strengthening corridor connectivity and leading initiatives to drive cross-border opportunities and support consistent, joined-up client coverage for payments and liquidity.

Responsibilities

Be recognized as a GPS specialist with competent knowledge of relevant products and services.
Act as a role model for Senior Sales Manager competencies, providing guidance and coaching to sales managers and team members.
Lead research into external markets and competitors to identify differentiation and value delivery opportunities.
Promote the most appropriate and sustainable solutions for customers.
Deepen customer insight by gathering information from multiple sources to shape HSBC’s customer approach.
Ensure successful conclusion of cross-border referrals and/or international solutions, meeting the needs of internationally focused customers.
Collaborate to resolve complex multi-jurisdictional issues and share best practices.
Build a strong network across the bank to gain assistance, advice, and knowledge regarding processes and procedures.
Identify, target, and influence long-term opportunities, new customers, and key decision makers.
Build plans to enable delivery against customer requirements.
Identify and/or create complex solutions to meet customer needs using detailed product and service understanding.
Use sales techniques to identify, counter, and resolve objections, and employ influencing skills to achieve deal closure and personal targets.
Manage, track, and close complex or large sales within agreed timescales.
Analyze and interpret the changing external regulatory framework for the business segment/industry.
Analyze, understand, interpret, and communicate marketplace dynamics across customers and business segments.
Role model Senior Sales Manager behaviors and lead by example in customer focus, ethical decision-making, and disciplined execution.
Coach and develop team members through deal reviews, call planning, pipeline discipline, and solutioning support.
Provide clear direction and prioritization across competing demands, aligning stakeholders on customer focus, client experience, and revenue delivery.
Lead virtual, cross-functional teams (Product, Implementation, Operations, Risk, Legal, Compliance, Pricing) to deliver coordinated client outcomes and effective governance.

Requirements

A Bachelors (undergrad) Degree or equivalent.
Global Payments Solutions (Cash Management) experience / knowledge.
Corporate Payment Card knowledge / understanding.
Corporate sales and relationship management experience.
Knowledge of the local and/or international financial services industry in commercial, socio-economic and political terms.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
At least 12 years of experience in the corporate/payments/banking industry.

Skills

Influencing skills and ability to build positive working relationships.
Risk anticipation, mitigation, and management.
Ability to gather, analyze, and interpret comprehensive information and/or customer requirements to provide commercially viable and sustainable solutions.
Prioritization and ability to work on multiple urgent and important projects simultaneously.
Experience in strengthening stakeholder relationships.
Personal accountability and responsibility for developing necessary capabilities and competence.
Ability to communicate with impact, articulating complex information in a meaningful and simple way to drive outcomes.

Experience Level

At least 12 years of experience in the corporate/payments/banking industry.

Education Level

Bachelors (undergrad) Degree or equivalent.

Benefits

Access to tailored professional development opportunities.
Competitive pay and benefits package.
Robust Wellness Hub.
Welcoming and inclusive work environment.
Empowerment to drive HSBC’s engagement with communities.
Industry-leading volunteerism policy.
Generous matching gift program.
Comprehensive program of immersive Sustainability and Climate Change Initiatives.
Employee Resource Groups for development and networking.

About the Company

Our purpose – Opening up a world of opportunity – explains why we exist.
HSBC uses unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for over 40 million customers.
We bring together people, ideas, and capital that nurture progress and growth, helping to create a better world for customers, people, investors, communities, and the planet.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.