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About the Role
The Head of Innovation Banking Propositions, CCO will work closely with the Global Head of Innovation Banking to develop and implement a clear strategy for value propositions tailored to the needs of Innovation Banking clients, ensuring alignment with CIB’s overall strategic objectives. This role involves incorporating market insights, partnering with cross-functional teams, and leading the design of innovative solutions to deliver a differentiated client experience.
Responsibilities
- Develop and implement a clear strategy for value propositions tailored to the needs of Innovation Banking clients, ensuring alignment with CIB’s overall strategic objectives.
- Incorporate insights from market research, client feedback, and competitor analysis to define propositions that address segment-specific opportunities and pain points.
- Partner with Banking, product, marketing, and digital teams to co-create and refine propositions, ensuring alignment across the organization.
- Lead the design of innovative solutions that incorporate products, services, and digital tools to deliver a differentiated and compelling client experience.
- Identify and leverage emerging trends and technologies relevant for the proposition.
- Establish external partnerships to enhance the value delivered to Innovation Banking clients.
- Roll-out of propositions in both existing and new jurisdictions, ensuring localization to meet nuanced client needs and market conditions.
- Define the success metrics for propositions and establish frameworks to measure their impact on client satisfaction, segment growth, and revenue targets.
- Continuously assess proposition performance, using client feedback and market insights to refine and optimize offerings.
Requirements
- Possess a deep understanding of corporate banking, client segmentation, sectorisation and the end-to-end development of value propositions.
- Have a proven ability to design and implement strategic offerings that address diverse client needs across multiple jurisdictions.
- Bring a strong mix of strategic thinking, client-centricity, and executional excellence, with the ability to balance big-picture vision with the details needed for successful delivery.
Skills
- Strategic Vision
- Client-Centric Mindset
- Market and Industry Expertise
- Collaboration and Influence
- Analytical and Data-Driven Mindset
- Execution Focus
- Design Thinking & Innovation
Benefits
- Access to tailored professional development opportunities
- Competitive pay and benefits package
- Robust Wellness Hub
- Welcoming and inclusive work environment
- Empowerment to drive HSBC’s engagement with communities
- Industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
About the Company
- Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
- CIB represents the Group’s largest allocation of capital and delivers the international promise of HSBC to institutional, corporate and mid-market customers around the world. We intend to be the #1 CIB bank in the world, building on HSBC’s existing areas of strength and driving new areas of growth by anticipating and positioning HSBC for long-term success.
- CIB’s ambition encompasses to become the #1 innovation bank globally, acting as a trusted partner for equity-funded, venture backed start-ups and scale-ups and the investors who support them.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.