Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health at MSD | AB, CA | Rezi

Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health at MSD

Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health

MSD · AB, CA

Today

Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health

MSD · AB, CA

a day ago
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About the Role

The Key Account Manager is responsible for managing assigned key accounts within the Companion Animal Business Unit, focusing on developing, negotiating, and growing long-term relationships and sales opportunities for Animal Health products and services. This role involves collaborating with commercial teams to build strong relationships with key decision makers, deepening account understanding, and executing account plans to maximize sales and market share.

Responsibilities

  • Implement the key account management model across Companion Animal Business Unit accounts by engaging, creating value, retaining, and growing accounts.
  • Develop deep customer understanding and account insights to enhance relationships and create differentiated value propositions.
  • Build strong relationships and drive agreements and partnerships across both emerging and established key accounts.
  • Coordinate and support tasks related to key account sponsorships, conferences, promotional activities, and other account initiatives.
  • Develop relationships across multiple levels within key account organizations to strengthen engagement, improve account access at clinic level, and enhance communication between customers and our company.
  • Provide the sales team with targeted support in key accounts, including sales calls, implementation of value-added programs, and support for account agreement execution.
  • Collaborate with internal stakeholders to identify business opportunities and investment strategies that demonstrate the value of the partnership with the customer.
  • Execute individual key account plans in close collaboration with Regional Business Managers, Marketing, and Veterinary Services.
  • Conduct business analysis and account reviews as required, providing relevant sales and performance information such as growth trends, occupancy, and clinic performance.
  • Ensure all activities are performed in compliance with the company’s Code of Conduct, Values and Standards, policies, procedures, industry standards, and applicable laws and regulations.

Requirements

  • Bachelor’s degree in Marketing, Sales, Business Management, or another related field.
  • Solid experience in marketing and/or sales of Animal Health products, or equivalent experience in key account management, training, strategy development, or execution in a relevant industry.
  • Experience in the Companion Animal business is an asset.
  • Strong negotiation and commercial skills, with the ability to identify and close opportunities in complex, large-scale negotiations.
  • Proven success in account management, with the ability to build and sustain strong customer relationships and influence at all levels.
  • Ability to work collaboratively and influence cross-functional teams, including Marketing, Sales, Regulatory, and Legal.
  • Strong analytical skills, with the ability to interpret business metrics and use Microsoft Excel and Word effectively.
  • Strategic and innovative approach to marketing and business development.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with key account stakeholders.
  • Fluency in French is required (for candidates based in Quebec only).
  • Candidate should reside in one of the following provinces Quebec, Ontario, Alberta, British Columbia.

Skills

  • Account Management
  • Adaptability
  • Animal Health Sales
  • Customer-Focused
  • Customer Relationship Building
  • Data Analysis
  • Data Analysis Reporting
  • Key Account Management
  • Key Account Relationships
  • Lead Generation
  • Microsoft Tools
  • Pharmaceutical Sales
  • Product Knowledge
  • Sales Strategy Development
  • Strategic Thinking

Location

  • Quebec
  • Ontario
  • Alberta
  • British Columbia

Work Type

  • Hybrid

Experience Level

  • Regular

Education Level

  • Bachelor’s degree

Salary/Compensations

  • $81,280 – $121,920 CAD

Benefits

  • Discretionary short-term-incentive plan
  • Contemporary rewards and benefit programs beyond traditional medical plans and retirement programs
  • Flexible, inclusive workplace to support employee well-being, development and long-term success

About the Company

  • We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.
  • The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.
  • We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Equal Opportunity

  • We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
  • We encourage applications from all qualified candidates.
  • In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to providing reasonable accommodation throughout the recruitment process.