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About the Role

Texas Capital is built to help businesses and their leaders by providing the best of big firms at a scale that works for clients, with experienced bankers who invest in people's success. We differentiate ourselves through our approach, with seasoned financial experts who understand clients' immediate needs, identify market opportunities, and meet long-term objectives, building long-lasting relationships.

Responsibilities

Oversee financial center operations to ensure customer satisfaction and compliance with all laws, regulations, policies, and procedures.
Maintain an ethical sales culture and inclusive environment within the financial center and market.
Recruit, retain, and train team members, and develop the Assistant Financial Center Manager.
Create an inclusive financial center culture that provides an environment for team members to thrive.
Support and coordinate CRA and Community Engagement activities.
Oversee branch small business activity to drive new business acquisition and deepen existing relationships.
Identify client needs and refer them to the appropriate line of business.
Maintain a properly trained team, providing guidance, support, and conflict resolution.
Coordinate operational issues, including automation, equipment needs, workflow, and transaction integrity.
Maximize branch growth and profitability through ethical sales, deepening client relationships, and partner support.
Assist commercial, private wealth, and treasury officers with client and prospecting calls.
Perform all duties necessary for operating an efficient financial center, including teller transactions and banker functions.
Act as a liaison with internal business partners to facilitate client onboarding.
Lead community awareness events to increase bank outreach and foster new business opportunities.
Foster an environment that assures exceptional customer service.
Interview and hire qualified candidates for financial center staff vacancies.
Maintain proper security within the financial center to protect employees and bank assets.
Ensure responsible management of the financial center budget.

Requirements

Minimum of 5 years banking experience with three years in a supervisory role.
Excellent knowledge of bank and branch operations, customer service, and sales.
Strong knowledge of bank products and services.
Strong financial acumen, including Business Banking and Credit Solutions.
Proven leadership and organizational skills, including effective time management.
Ability to be influential and establish positive working relationships across the organization.
Demonstrated ability to establish and achieve strategic goals.
Effective communication (verbal and written), negotiating, and presentation skills.
Ability to readily identify needs and requirements, and establish plans and processes to ensure successful results.
Strong knowledge of legal entity documentation.
Take initiative to participate in continued education and management development.
Proficiency in the use of PC software tools for reports, audits, analysis, and presentations.
Saturday Banking Support required.
Must be able to lift 50 lbs.

Skills

Customer satisfaction
Compliance
Ethical sales
Inclusive environment
Recruiting
Retention
Training
Community Engagement
Business acquisition
Relationship deepening
Client needs identification
Referral
Guidance
Support
Conflict resolution
Operational issue coordination
Workflow management
Transaction integrity
Sales
Leadership
Client onboarding
Community outreach
Customer service
Hiring
Security management
Budget management
Finance
Accounting
Business
Bank operations
Sales
Bank products and services
Financial acumen
Business Banking
Credit Solutions
Leadership
Organizational skills
Time management
Influence
Relationship building
Strategic goal achievement
Communication
Negotiation
Presentation
Problem-solving
Process establishment
Legal entity documentation
Continued education
Management development
PC software proficiency

Location

Dallas
Austin
Fort Worth
Houston
Richardson
Plano
San Antonio

Work Type

Full-time

Experience Level

5 years banking experience
3 years supervisory role

Education Level

Bachelor’s degree in Finance, Accounting, Business or the equivalent preferred

Benefits

Health insurance coverage
Wellness program
Fertility and family building aids
Life and disability insurance
Retirement savings plans with a generous 401K match
Paid leave programs
Paid holidays
Paid time off (PTO)

About the Company

Texas Capital is built to help businesses and their leaders.
Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach.
Our bankers are seasoned financial experts who possess deep experience across a multitude of industries.
Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives.
At Texas Capital, we do more than build business success. We build long-lasting relationships.
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks.
For more information about joining our team, please visit us at www.texascapitalbank.com.

Equal Opportunity

Texas Capital is an Equal Opportunity Employer.