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About the Role

As a Product Director in Global Payments, you drive innovation through the development of products and features that delight customers and transform the payments landscape. You leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation. Your leadership inspires cross-functional teams to create groundbreaking solutions that address customer needs, while ensuring robust governance and disciplined project management throughout the product lifecycle.

Responsibilities

Hands-on management of the product roadmap, development, execution, risk management, and business growth targets for Access experiences using data to support decision making.
Leads the product lifecycle adherence through budgeting, planning, execution, and future development by continuously monitoring business targets such as cost, features adoption, and reliability to support growth.
Influences and manages global senior stakeholders across the payments ecosystem, driving change and alignment in complex matrixed organizations.
Establishes and maintains strong product governance frameworks, staying in the details to ensure compliance with internal and external processes across teams.
Drive successful delivery of complex product initiatives using best-in-class project management methodologies, ensuring projects are delivered on time, within scope, and on budget.
Owns product performance and is accountable for investing in enhancements to achieve business objectives.
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation, particularly in payments and cash management.
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.

Requirements

8+ years of experience or equivalent expertise delivering products, projects, or technology applications with a strong focus on payments and transaction banking.
Knowledge of Payments and Transaction Banking industries.
Knowledge of the product development life cycle, technical design, and data analytics, and governance frameworks.
Proven ability to influence and drive adoption of key product life cycle activities focusing on data.
Experience driving change within organizations and managing stakeholders across multiple functions.
Exceptional stakeholder management and leadership skills to drive change, lead cross functional teams, and deliver products from conception to launch.
Excellent communication skills, capable of conveying complex concepts clearly and persuasively across different audiences.
Deep knowledge of payments, cash management, global transaction banking, liquidity, and receivables.
Accustomed to working with agile and iterative development methodologies, starting with design thinking.
Proven ability to navigate complex, matrixed organizations.
Experience with business intelligence, data analytics, and vendor management.
Experience leading across multiple product areas, with a track record of successful governance and project management.

Skills

Product roadmap management
Product development
Product execution
Risk management
Business growth targets
Data analysis
Product lifecycle management
Budgeting
Planning
Project management
Stakeholder management
Product governance
Compliance
Market trend monitoring
Competitive analysis
Product differentiation
Payments
Cash management
Coaching
Mentoring
Solution generation
Market research
Storyboarding
Mind-mapping
Prototyping
Product adoption strategies
Product delivery
Payments and Transaction Banking
Technical design
Data analytics
Agile methodologies
Iterative development
Design thinking
Business intelligence
Vendor management

Experience Level

8+ years of experience

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans